Santa Fe Propane

Jake Woolard _{on Google}

Nov 8th, 2020

If you want the highest priced propane around call these guys. Also, customer service is absolutely terrible. This is a California company which is even more reason to look for local and save.

Glenn Heithold _{on Google}

Oct 15th, 2019

I was treated exceptionally well by Julie who took my call and Mike who took care of a service issue

Knuckle Head Aquaponics _{on Google}

Aug 8th, 2019

1st issues I have had Sante Fe for 6 years. I was on the budget program where you pay 100.00 a month. I missed a payment due to my dad dying and they took me off and said I have to wait an entire year. They would not let me just catch up the payments and continue.
2nd issue Stove stopped working, I checked the tank and its empty. I left a message, called this morning during operation hours to notify them. they said that empty tanks are "not an emergency." I filled in Dec and I should not be empty. I am afraid of a leak and we can smell propane.
Under their new management, I am not impressed to say the least.
I called Yavapai Propane, very nice front office.
I called, they answered on the 2nd ring. The front desk lady was nice. i explained to her my issues with Sante Fe and she never said a bad thing about them, she was just more interested in resolving my issue expeditiously. She also said they would do a full inspection on my house to make sure the system is sound and safe.
She immediately dispatched me a new tank with enough gallons to get me through 24 hrs and then the big tank is coming to fill me tomorrow.
I was very impressed with the level of professionalism from Yavapai Propane and I look forward to a long business relationship.

Ernie Ortega _{on Google}

May 20th, 2019

So far their customer service has been completely awesome. They showed up when the said they would and charged me what they quoted. The service man that came out to check for leaks was absolutely perfect!! He found a small leak and fixed it in no time!! And did not charge me!! No reason to even look anywhere else!!!