Totem Hotel and Suites

( 195 Reviews)
Totem Hotel and Suites
144 East Egan Dr
Valdez, AK 99686

Chamber Rating

4.3 (195 reviews)
109
54
19
2
11

About

Totem Hotel and Suites is located at 144 East Egan Dr in Valdez, Alaska 99686. Totem Hotel and Suites can be contacted via phone at (907) 835-4443 for pricing, hours and directions.

Contact Info

  •   (907) 835-4443

QUESTIONS & ANSWERS

What is the phone number for Totem Hotel and Suites?

The phone number for Totem Hotel and Suites is: (907) 835-4443.


Where is Totem Hotel and Suites located?

Totem Hotel and Suites is located at 144 East Egan Dr, Valdez, AK 99686


How big is Totem Hotel and Suites?

Totem Hotel and Suites employs approximately 20+ people.


How is Totem Hotel and Suites rated?

Totem Hotel and Suites has a 4.3 Star Rating from 195 reviewers.


Totem Hotel and Suites Reviews

Overall Rating

Overall Rating
( 195 Reviews)
109
54
19
2
11
Write A Review
Charles Lewis
Dec 31st, 1969

The hotel was nice and clean. Complimentary breakfast was not that good. The cost of the hotel was extremely overpriced like everything else in Valdez.


Maggie Arwood
Dec 31st, 1969

This was the loudest hotel I've ever stayed in. There must be no insulation in the walls because I could here word for word of people's conversations. To top it off, you can't even leave the fan on in your room to block out the noise. The fan shuts off once the set temperature is reached and there's no way to leave it running if you'd like the noise to block out sound or just the air circulated. Everything else was fine but I left one star because one selects a hotel to sleep and I was not well rested here.


Travel Alaska
Dec 31st, 1969

As someone who spends over 3 months of the year in hotels. This is one I will never return to.
Minor issues:
* My room never got attended to for 3 days.
* Front desk staff either have no personality or have been so beaten by the owners that they’re afraid to do anything helpful.
Major issue:
* They absolutely refused to give me a receipt for my stay. I asked in person and called multiple times and was told that I needed to talk to the manager who was “never there” and never returned a phone call. I finally had to go through Expedia who spent 3 days and ultimately threatening to remove them from their list before they reluctantly gave a receipt.
Don’t let the new building fool you, it’s not worth the headache. I returned to Valdez the next week and opted for the Best Western who I give 5 stars to. Their rooms might not be as new as as Totems but the quality and customer service is top notch.


Paul Henkart
Dec 31st, 1969

It may be after season, but this place is not that good.
The beer was room temperature.
The Valdez Seafood pasta had 4 shrimp (from Valdez - not) and 4 small chunks of unidentifiable fish.
The service was below average (I had to ask for water several times), but nice to look at.


Connor Owen
Dec 31st, 1969

The owners of the establishment have no regard to anything but themselves. We had a family member go into hospice at the last minute and when we tried to cancel they still tried to charge us $400. No sympathy, understanding or human decency. Worst business experience I have ever witnessed.


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Overall Rating

Overall Rating
( 195 Reviews)
109
54
19
2
11
Write a Review
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