Homewood Suites by Hilton Anchorage

( 392 Reviews)
Homewood Suites by Hilton Anchorage
101 West 48th Avenue
Anchorage, Alaska 99503
Yext Power Listing.

Hours of Operation

  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours

Chamber Rating

Verified Member
4.2 (392 reviews)
208
117
37
12
18

About

The Homewood Suites by Hilton Anchorage, AK is a new all suites hotel located conveniently in Midtown Anchorage, just minutes from Ted Stevens International Airport and downtown Anchorage, Alaska. Guests will enjoy a daily complimentary Suite Start hot breakfast and the Welcome Home reception featuring a complimentary light meal and beverages Monday-Thursday evenings (subject to state and local laws). This Alaska Homewood Suites by Hilton hotel offers complimentary wired and wireless high-speed internet access in all suites, executive center and throughout the hotel. The Homewood Suites by Hilton offers complimentary transportation to and from the Ted Stevens International Airport and other select destinations. This Anchorage, Alaska hotel is within walking distance of several restaurants including TGI Fridays, Lone Star and Applebee's to name a few.

Contact Info

Payment Methods

  • AMERICANEXPRESS
  • DINERSCLUB
  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

QUESTIONS & ANSWERS

What is the phone number for Homewood Suites by Hilton Anchorage?

The phone number for Homewood Suites by Hilton Anchorage is: (907) 762-7000.


Where is Homewood Suites by Hilton Anchorage located?

Homewood Suites by Hilton Anchorage is located at 101 West 48th Avenue, Anchorage, Alaska 99503


What is the internet address for Homewood Suites by Hilton Anchorage?

The website (URL) for Homewood Suites by Hilton Anchorage is: https://www.hilton.com/en/hotels/anchwhw-homewood-suites-anchorage/?SEO_id=YEXTN-HW-ANCHWHW&y_source=1_MjA4MTgxOC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D


How big is Homewood Suites by Hilton Anchorage?

Homewood Suites by Hilton Anchorage employs approximately 20+ people.


What days are Homewood Suites by Hilton Anchorage open?

Homewood Suites by Hilton Anchorage is open:
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Friday: 24 Hours
Saturday: 24 Hours


How is Homewood Suites by Hilton Anchorage rated?

Homewood Suites by Hilton Anchorage has a 4.2 Star Rating from 392 reviewers.


Hours of Operation

  • Sunday: 24 Hours
  • Monday: 24 Hours
  • Tuesday: 24 Hours
  • Wednesday: 24 Hours
  • Thursday: 24 Hours
  • Friday: 24 Hours
  • Saturday: 24 Hours

Homewood Suites by Hilton Anchorage Reviews

Overall Rating

Overall Rating
( 392 Reviews)
208
117
37
12
18
Write A Review
Cedezz912 !
Reviews
Dec 31st, 1969

Part 2. I showed her a video of the hair in the shower, and she said she could understand why I wasn’t happy, but she wasn’t allowed to leave the desk and said that I should come back at 10pm, and someone should be able to clean it. I went back at about 10:15 pm, and the supervisor, Luke, apologized for the room being dirty and that he would write a note to the GM and request that $100 be taken off of our stay for the night and receive some Hilton honor points. He typed up the notes and apologized to me again, and verified my phone number to call me the following day to confirm what the outcome of the points would be. Honestly, getting refunded some of our money is good, but again the issue was never fixed. I could not give my four children a proper bath, and my husband and I couldn’t take one either. My son also has allergies and the unclean vents blowing dust mites didn’t help at all. I feel like our stay here ruined part of our experience. The reservation was made by my mother under her membership but she put the room in my name. I wasn’t aware that the membership was free until just recently and became a member myself. Please retrain your employees to do better and to be do all that they can to ensure that they are actually fixing these problems so that this doesn’t happen again. They also all should be wearing name tags to know who your speaking with, all of the other Hilton Honors hotels I’ve been they worn them which was part of the standard. Please contact me for by email or by phone to discuss these issues. Thank you for your time.
Finally, once the bill came in only $100 was taken off of the stay and I called back to discuss the matter on 7/8/21. Luke stated that he didn’t know that the GM had given one night off and that $50 off for both nights should be good enough. This is not what I was told during my stay and he was very rude over the phone. I told him that I would hold for him to discuss everything with the GM and he stated that they wouldn’t be doing anything more, even though they said differently while my family and I was staying there. Luke sent my mother an email not knowing that I was my mothers daughter and as if I was a woman trying to get as many discounts as possible under someone’s membership. I would have to say that this has been the worse experience I’ve received from a hotel and that all the stay that I encountered should be retrained if not relocated starting with the GM and Luke. Please see attached photos with the time stamp to show that it was not cleaned.


Virginia Garnica
Reviews
Dec 31st, 1969

I booked a 2 bedroom, 2 bath hotel room and reconfirmed a few weeks before the trip. When we went to the room, it was only a 2 bedroom/1 bathroom for 5 guests.. When I called the front desk, the manager LUKE was very rude and condescending and was not helpful at all. Then our toilet wouldn't flush and the room smelled like a sewer. I must say, the maintenance man was very nice and helpful.


Judith Lange
Reviews
Dec 31st, 1969

After a flight cancellation, we booked a room at Homewood Suites by Hilton, Anchorage. We arrived at the hotel at 11:00 am and we were told the room was ready, but we would be charged half a room rate charge if we checked in before 3 pm. We informed the hotel clerk we did not want to pay the fee and we opted to go to lunch instead. We arrived back at the hotel at 1:45 pm. There was another guest in the hotel lobby with the same complaint that the room was ready, but he could not check in. The clerk stated that the time was close enough and he was allowed to check-in. We were also allowed to check-in since the clerk indicated that the time was close enough and he did not disclose that we would be charged any additional room charge.
When we arrived home, my email receipt showed that we were charged $184.50 for an early check-in even though we only checked in 1 hour and 15 minutes before 3 pm. I have traveled a lot and I have never been charged by a hotel for an early check-in fee when the room was ready and available. We phoned the hotel in order to resolve this issue and we were told by the manager that there was nothing he could do about the charge. This hotel unfairly price gouged us for an early check-in fee when the clerk was fully aware we did not want to pay this charge and checked us in anyway. In addition, this room was extremely noisy. We could hear people stomping above us even after we complained to the manager on duty. I would not recommend this hotel unless you like to be price gouged and have a sleepless night due to the noise.


Eric Sandquist
Reviews
Dec 31st, 1969

One of the worst hotel stays of my life: uncomfortable beds, dated carpet, moldy bathroom due to humidity and lack of fan, inappropriate front desk behavior, homeless camp directly across the street, hot tub closed, pool cloudy and green, no social hour, hairs in breakfast.
On the positive side, rooms were a good size and self service laundry worked well ($3 wash/$3 dry). Parking was free and available. Breakfast did change daily to mix things up.
Overall, I would not recommend this property without significant changes, and I am a Hilton Diamond member.


Jared Buehler
Reviews
Dec 31st, 1969

Dirty, extremely poor service, they gave away my room upon arrival offering zero solutions to get another room. Sticking with Marriott


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( 392 Reviews)
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