Bill Bradley Services

Hayden Sizemore

Nov 22nd, 2021

If you’re on a budget, this isn’t the company for you. I called needing someone to check out duct work for leaks and repair a leaking water line in the attic. A/C Tech shows up, doesn’t find anything wrong with the duct work, changed the air filter (using one we had), and afterwards charged me $135 to basically look in my attic and change an air filter. It was a $70 charge just for him showing up and $65 to look in the attic and change an air filter. Afterwards, I almost canceled the plumber, but decided to go ahead for the sake of convenience in not having to find/schedule someone else. It was $208 to replace a T and less than a foot of pex pipe, which was probably $5 in materials. The plus side is that they do show up quickly. The downside is that their prices are ripoffs. You’re basically backed into a corner because they’re charging you just because they showed up so you might as well have them make the repair. I won’t be using this company again for that reason. Service: HVAC maintenance

Terry Brown

Nov 22nd, 2021

Dependable and quick!

Christopher Black

Nov 22nd, 2021

We had an emergency clog for the inlet to our septic system. They were the only ones that had any available technicians on a Saturday afternoon. David and Gary showed up and went straight to work. They quoted the price upfront and stuck with that price even though it took a little more time than expected. Bill Bradley will be my first call every time. You guys have earned a customer for life. Service: Drain unblocking

T3 Training

Nov 22nd, 2021

I had Bill Bradley install new AC unit in my home 8 years ago. Called Sunday morning because my AC blower motor was making a high pitch squealing noise and the motor was getting hot. During the call I was informed a technician would be out to take a look at the unit “within the hour” and they would call when the technician was headed our way. Four hours later the technician showed up (without calling).
The technician looked at the AC unit and said “your blower motor is going out.” I asked if it was covered under warranty since the entire unit was purchased new 8 years ago and he said “no, the motor will be around $800 for parts and service.” The technician then stated “I’ll clean the coils and that might help get you through the day—but I’ll need to come back out and replace the motor tomorrow—if I can find the motor in stock. These motors are pretty hard to find.” Thirty minutes later he finished spraying the entire AC unit off with a garden hose and said that I owed him $155 (I guess $75 for showing up and $80 for spraying the unit down with my garden hose). It would have been really nice to know all this before he did a thing.
Sunday afternoon after the technician leaves, I’m $155 poorer, my 8 year-old AC unit is not working, and I may or may not have somebody from Bill Bradley coming out on Monday morning to replace a blower motor for $800 that should have been covered under warranty. Good news is—I have a broken AC unit that is slightly cleaner than it was on Saturday.
By the way, if you look on the internet, you can find that exact same $800 motor for $135…
I think I’ll pass from here on out with Bill Bradley. Service: AC maintenance