United States Postal Service

( 17 Reviews)
United States Postal Service
5701M Moffett Rd
Mobile, AL 36618

Hours of Operation

  • Sunday: Closed
  • Monday: 9:00 AM - 4:30 PM
  • Tuesday: 9:00 AM - 4:30 PM
  • Wednesday: 9:00 AM - 4:30 PM
  • Thursday: 9:00 AM - 4:30 PM
  • Friday: 9:00 AM - 4:30 PM
  • Saturday: 9:00 AM - 12:00 PM

Chamber Rating

2.9 (17 reviews)
8
0
0
1
8

About

United States Postal Service is located at 5701M Moffett Rd in Mobile, Alabama 36618. United States Postal Service can be contacted via phone at (800) 275-8777 for pricing, hours and directions.

Contact Info

  •   (800) 275-8777

QUESTIONS & ANSWERS

What is the phone number for United States Postal Service?

The phone number for United States Postal Service is: (800) 275-8777.


Where is United States Postal Service located?

United States Postal Service is located at 5701M Moffett Rd, Mobile, AL 36618


What days are United States Postal Service open?

United States Postal Service is open:
Sunday: Closed
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: 9:00 AM - 12:00 PM


How is United States Postal Service rated?

United States Postal Service has a 2.9 Star Rating from 17 reviewers.


Hours of Operation

  • Sunday: Closed
  • Monday: 9:00 AM - 4:30 PM
  • Tuesday: 9:00 AM - 4:30 PM
  • Wednesday: 9:00 AM - 4:30 PM
  • Thursday: 9:00 AM - 4:30 PM
  • Friday: 9:00 AM - 4:30 PM
  • Saturday: 9:00 AM - 12:00 PM

United States Postal Service Reviews

Overall Rating

Overall Rating
( 17 Reviews)
8
0
0
1
8
Write A Review
Cheryl Johnson
Nov 3rd, 2021

I don't usually post reviews, but wanted to share my experience at this location. During Covid, my family needed to request a number of mail holds. The cashier that often wore the reddish wig seemed to have a personal problem with our mail holds. She did not know or understand our circumstances before removing the mail hold and sending us a note that we could purchase a mailbox. By the way, the note was not on official USPS letterhead. Also, I assume she removed the hold as the system still had it in place. To keep from being a nuisance to USPS, we are taking steps to minimize mail delivery including transitioning from paper to electronic mail and selecting alternate delivery points with other carriers for packages. If she had a better approach and excellent customer service skills, I would have considered temporarily purchasing a mailbox. She also suggested that we forward the mail. This was not an option as the mail is already delayed. Again, I don't usually post reviews, but wanted to provide feedback on the poor customer interface at this location. The mail carrier that we spoke to was excellent and had no problem holding the mail until our temporary circumstance was resolved. So no reflection on her. Perhaps customer service training is needed at this location to ensure customers have a great experience interacting with all USPS employees. Also, if we can't place mail holds, let the electronic system control the process and not allow it. Customers are expected to understand delayed mail delivery so why can't workers understand clients may have temporary circumstances that require mail holds.


Breyana Grayson
Oct 9th, 2021


jerrilyn boykin
Jul 31st, 2021


J E
Jun 18th, 2021

Small little post office. Great service.


Theresa Seber
Aug 28th, 2020

They keep their priority mail bin out I. The lobby for anyone to steal. I mailed three priority mail packages and they never made it Don’t think it is very wise for them to have the bin in the lobby where anyone can help themselves to packages.


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Overall Rating

Overall Rating
( 17 Reviews)
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8
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