Performance Services

Quentin Walters _{on Google}

Jan 8th, 2024

Outstanding service and customer satisfaction is second to none. Thanks!

maria bushfires freeplay _{on Google}

Nov 13th, 2023

Breaking down on a the Friday afternoon before Thanksgiving driving through Opelika on 85 they were gracious enough to let me have my car towed to there facility after hours. They called me the following Monday after diagnosing my car and what could have cost me upwards of $15,000 because I truly thought my car was out of warranty cost me nothing because they did the research to find out it was still under warranty and told me I needed to have it towed to the dealership for service. I am very grateful for there honesty and integrity.

eddie1975utube _{on Google}

Feb 7th, 2024

Don't make my mistake.
I had a friend recommend this place for an oil change saying it was cheaper than the BMW dealer. I took their word for it and had my son, a local student, take my X5 there. I was surprised to get charged $255 for an oil change when the dealers in Birmingham, Macon and Columbus only charge $107-$122 with tax and even do a 3 year oil change plan for $225!
BimmerMotorworks, which only does BMWs, charges $100. Even the AutoShop in Birmingham, which services Ferraris, Aston Martins and Lambos as well as BMWs charges less than this place at $200.
AND SIMILAR TO WHAT ANOTHER REVIEWER HERE SAID (Michael M Akers), they said it required a brake fluid flush when I just had that done earlier this year. Very fishy, indeed.
At a minimum it is eye gouging (2 to 3 times a dealer price!) and the level of honesty is suspicious. What a mistake. Total regret.
_________
Update Jan 19, 2024
Regarding their reply below:
First of all, they did NOT communicate the price ahead of time as stated. But let's say they did. Let's give them that benefit. In that case, they are admitting that they took advantage of my son, getting his first oil change, not realizing that $255 is a ridiculous price. The bill itself has a bogus $96.00 "5,000 mile service" charge which they did not do and on the phone stated that was for the oil change labor but if I check other oil changes the labor states "oil service" not a service that was admittedly NOT done. Sounds like fraud to me.