Dunkin'

Jeremy Rollins _{on Google}

Apr 11th, 2024

I go here every morning and this morning at 6am they have a new guy that doesnt speak very good English and I told him my order three times and he had to fix my coffee three times and he put almond milk in it or something because now Im on my way to the emergency room for a allergic reaction. Most of the staff is very good but this guy is awful.

Jazmin _{on Google}

Apr 9th, 2024

i did a mobile order at 6:37 am. i got there at 6:47 and still havent received any of my drinks. they made me wait FOURTY minutes for JUST TWO DRINKS. ridiculous.

John Jalbert _{on Google}

Apr 4th, 2024

Without a doubt, the most poorly managed Dunkins Ive ever been to in the country. Its beyond deplorable. I cant believe people still purchase their over priced coffee and garbage here.

Jonathan Barron _{on Google}

Apr 6th, 2024

my name is Jonathan Barron. I travel to different Dunkins locations to help the company their distributors and customers I have traveled to this location today being my fourth time. I will start by saying floor manager Christina the three times out of the four times Ive been to this location. She has been very helpful on serving me not knowing. I am a customer that travel to different locations to write reviews for the last three times she had needed to serve me. I was wondering why? I have been coming to this location to see their service because I had noticed the reviews were low. The times I have traveled to this location. It has been a great experience. Christina has served me three times as I mentioned and she is a great floor manager that could use a little help requested by me to increase the funds to this location so she can hire new workers and add to payroll I am aware that there are three individual workers that call in absent, making it very hard for her to manage the floor with the lack of employees, the current employees that worked today April 8 at 8:42 AM were working very hard to keep up with all the customers that were in the store and the drive-through I seen 10 customers in the drive-through and nine customers in the store I was currently in the drive-through I had came into the location personally to order my coffee one of the employees that was operating the headset for a drive-through had attended the cashier at the front desk, which I believe would not be good for work effort due to the pile up in the drive-through and in the store cashier for front desk must be stationed at that location drive-through operators must be at their station as of placements to help the flow of customers and satisfaction as I had ordered my coffee the employee that took my order had accidentally loaded $50 but needed Christina to cancel the reload to add what I had requested to put on the employee that had took my order made this mistake, not on purpose due to the overwhelming of the pile up I was also recognized by another employee that was very polite and helpful to acknowledge that I was still in the location and asked if I needed anything I had said I would like to talk to Christina more about what she would need for the location to speed up the service for the customer satisfaction as I told her who I am, and what I do for the company, I write this not to get any of employees that currently work at this location in trouble they are absolutely great for this location. The reason of my review is to request that the company help with the funding of new employees to add to the location for different days of chefs for each employee, I will be traveling to this location for a while to see how the services change I also will be traveling to this location to see that the current employees that are working are still remaining here as they are great for this location. I will be calling in very shortly to speak to the company directly thank you for being. A great provider for the world.
Wheelchair accessibility: walkway would need to be slightly repaired, but overall great for wheelchair accessibility customers are very polite if wheelchair user needs any help feel free to ask