Zia Records (Speedway - Tucson)

Alexandra Moskowitz _{on Google}

Apr 5th, 2024

I've had a bunch of strange experiences here that were pretty off-putting.
First I brought up an album for a price check, without opening the sleeve the cashier seemed to know that the record did not match the sleeve and was actually a cheaper, worse condition pressing, but still priced based on the sleeve. Odd that they knew that but still had it on sale.
Second I tried to make a return for a record that played badly and the cashiers were pretty hostile throughout the interaction, implying I had bought it elsewhere and was trying to scam (for a $7 store credit......)
The organization system isn't very intuitive, I don't see much reason to go here over another store.

A Hale _{on Google}

Feb 29th, 2024

I would usually give a 5 star review but I recently had an issue with Zia... 1st off I worked at the speedway location for 6 1/2- 7yrs. The experience was awesome, worked with really cool people and met cool customers (for the most part) anyways I had a Blu-ray transferred from a different store (probably from Phoenix) and the website had it priced at $6.99 used. When my Blu-ray arrived at the speedway store it was priced at $9.99 used, I asked the clerk to price check it and told him it was $6.99 on the website (even showed it to him on my phone) he made some excuse about it being "their price" so I'm thinking "dude it's YOUR website! Why is this a problem?" Anyways I didn't want to argue with the dude, so I bought it at $9.99. Don't know if he's a new worker there but management REALLY needs to fill this guy in. Like I said I worked there for a significant amount of time and when I was there we ALWAYS honored prices that were dropped but not marked on the price tags. The problem is when the price drops it's not marked with the dropped price, it just stays at the price when it's originally tagged at. Y'all need to get on top of this... Kinda makes you wonder how many times you bought an item that was dropped in price but wasn't marked as such.

Kacper Wierzcho _{on Google}

Feb 4th, 2024

Great place to buy records. Very decent selection of new and used LPs. The prices of used records are very fair.