Arizona Central Credit Union

Sue Rumba _{on Google}

Dec 20th, 2023

I love this credit union and all it's employees. I have been a member for 17 years and have always had kind ,courteous and professional assistance every time I've been there.

Thomas McCoy _{on Google}

Feb 21st, 2024

TO ANYONE READING THIS PLEASE GO ANYWHERE ELSE!!!!! Was happy over the last several years that I've been with this credit Union I was restoring my credit, saving time as well as money and they were there to serve me every time I needed. Since they've changed their policy to 'better service us' I've noticed a complete lack of service. My credit is going back down they seem to have adopted a policy from Banks 20 years ago of nickel and dime you with every fee they can think of. even a fee for a fee...wow. they're barely ever open, their ATM that's 24 hours, granted, hasn't worked in over a week. This makes it very hard to try to forgive and forget what we were told from this credit Union during the pandemic, "you don't make enough for us to care." I'm not sure what else I should say or do here. Guess I'll be looking for other money options.... that or start stuffing it in my mattress again.
Update: so they finally contacted me to address my concerns, just to tell me to my face that that's not their concern and they don't care. And why should they they already have our money.
2nd Update: so they now strip every single service available from their clients. Can't even be honest about being bought out by another bank! They have cut back even more hours to be even less convenient. It seems like every other week or right around the first when bills are supposed to be paid, everything shuts down and we are unable to access our funds. Again I am failing to see how this better serve the customer. Wife and I were offered a auto loan and I've now been given a run around for this last 6 months. I encourage you to take your money out of this bank and just start saving it at home. Currently we are loosing an extra $250 a month to stay with this Bank.... UNEXCUSABLE.
3rd update: After refusing to do their job when bringing them several potential new customers, and continuing to hurl insults. My family and I decided to close our accounts. But now we are getting berated with text, emails, and phone calls asking 'Why did you close your account?' ... Really, I have given you several chances, and repeated my reasoning. This has gotten so bad that I've had to take legal action. I'm just flabbergasted over this whole experience.
Again, DO NOT USE THIS BANK. GO ANYWHERE ELSE. This bank deserves to close, and the employees belong on the streets!

Lola Kekoa _{on Google}

Sep 8th, 2023

What happened to this place it went completely downhill my husband's been banking here for a very long time years and the way you guys treated him (and that includes the bank manager) was unacceptable just the last six to eight months in general we've been having a terrible time doing any kind of banking with this Bank you guys are lucky that my husband is a patient and kind person cuz I would have never put up with the way he was treated anyway it goes I'm hoping and praying by the end of the month I can talk him out of banking with you guys I think he deserves a much better banking experience than he got from you guys yesterday

sal fragozo _{on Google}

Jul 15th, 2023

Over the years dealing with the tellers I have had nothing but great experiences. I have never had any problems and if I did it was quickly resolved. I will always recommend them to my friends and family. Overall great experience.