H&R Block

S Albright _{on Google}

Mar 19th, 2024

Great place if you want your taxes screwed up and your money in limbo. Jody inn Topsham screwed up my email, emerald card account and now I'm getting the run around on my cash advance. They talk over you and charge you $38 for them to screw you completely over and refuse to make it easy to fix it or reimburse you for the extra charges for what you asked for but didn't get. Operators talk over you and don't listen at all. The person doing my taxes kwpt all but 1 piece of each of my returns and printed out 2 copies of the paperwork. I only recieced one. After being told it needed to be fixed by the end of the day and reimbursement need to be done by a couple of the operaters and people in charge at the 800 number, I go in and get threatened with police being called. Mind you there was no yelling or threats from me. Some guy just came out and instead of offering to help, threatened the police. Thanks to them screwing up had to cancel a cancer screening appointment in Massachusetts, because I needed the advance to make sure i had enough while I was there.and they wonder why you're so upset. Thanks for screwing me and my health over and not seeing the issue with my personal information not being given back to me. Hell they can lie and take your money, but don't ask for a supervisor because she can't be bothered on the weekends, but can let her agents ruin yours. I now have to wait for another appointment in Mass and hope I don't get worse and wonder if I will ever get my money, reimbursement and apology. Stay away from hrblock if you want your money. OH and found out Jody offered and charged me for the advance knowing it ended last month. Shady