Hampton Inn & Suites Tempe/Phoenix Airport

Cristhian Melendez _{on Google}

Mar 23rd, 2024

Following a long drive from San Diego, my family and I were eagerly anticipating our stay in Tempe, AZ. However, upon arrival, we encountered an unfortunate lodging situation with the hotel we had booked at because the room was extremely filthy, and no it was not a Hilton (thats what happens when your spouse without Hilton Honors books trip, lol jk ). In search of last-minute accommodations, we were fortunate to secure a room at the Hampton Inn, thanks to my Hilton Honors membership, despite it being past midnight.
Initially, the room assigned to us felt cramped for our needs. Upon expressing our concern, Patrick at the front desk was incredibly accommodating, offering a solution which involved moving us to a more spacious room the following day. His assistance was further exemplified when without hesitation he provided milk for my children after realizing we had left ours behind at our previous hotel. Patricks actions went above and beyond, ensuring our comfort and satisfaction.
Similarly, April played a crucial role in facilitating the room transfer. She ensured our new accommodation was prepared and cleaned immediately following the departure of the previous guests. The housekeeping team also deserves commendation for their flexibility and efficiency during our transition between rooms.
The exemplary service provided by Patrick and April, along with the support from the cleaning staff, significantly enhanced our experience. Their dedication and hard work certainly merit recognition from management. It is not often that I am willing to leave a 5-star review, let alone a detailed comment, but the exceptional service we received warrants this acknowledgment.
Thank you, sincerely,
Melendez Family

Ivan Tinoco _{on Google}

Mar 17th, 2024

Very attentive staff, luxury rooms, free transportation to the airport, everything very good

mike frailey _{on Google}

Mar 7th, 2024

Initially, I was satisfied with my stay. However, I have since learned they charged me a $85 pet fee which I was not made aware of. I let the front desk attendant know I had a pet, they had me fill out a form but it didnt have pet fee on it on it. I am use to paying a $25 pet fee but $85 is excessive in my mind. I am writing to inform public about this as Pet fees are usually buried in fine print.

Elise Moore _{on Google}

Mar 6th, 2024

Really good location for airport, Scottsdale, University. Rooms need more electric charging outlets by bed. Come on guys this is 2024. Put a device in each room that will sort 4 USB and 110 chargers. Breakfast fine, rooms clean, beds good.