Frank Smith Insurance & Real Estate

Hours

Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM

Chamber Rating

4.4 - (20 reviews)
16
1
0
0
3

About
Frank Smith Insurance & Real Estate

Frank Smith Insurance & Real Estate is located at 246 Gardners Neck Road in Swansea, Massachusetts 02777. Frank Smith Insurance & Real Estate can be contacted via phone at 508-675-5557 for pricing, hours and directions.

Contact Info

  •   508-675-5557
  •   (508) 675-5557

Questions & Answers

Q What is the phone number for Frank Smith Insurance & Real Estate?

A The phone number for Frank Smith Insurance & Real Estate is: 508-675-5557.


Q Where is Frank Smith Insurance & Real Estate located?

A Frank Smith Insurance & Real Estate is located at 246 Gardners Neck Road, Swansea, MA 02777


Q What is the internet address for Frank Smith Insurance & Real Estate?

A The website (URL) for Frank Smith Insurance & Real Estate is: http://www.franksmithinsurance.com/


Q How big is Frank Smith Insurance & Real Estate?

A Frank Smith Insurance & Real Estate employs approximately 11-20 people.


Q Is there a key contact at Frank Smith Insurance & Real Estate?

A You can contact Frank Smith at 508-675-5557.


Q What days are Frank Smith Insurance & Real Estate open?

A Frank Smith Insurance & Real Estate is open:
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM


Q How is Frank Smith Insurance & Real Estate rated?

A Frank Smith Insurance & Real Estate has a 4.4 Star Rating from 20 reviewers.

Key Contacts

image
Frank Smith
Owner


Hours

Thursday:
8:00 AM - 4:30 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 4:30 PM
Tuesday:
8:00 AM - 4:30 PM
Wednesday:
8:00 AM - 4:30 PM

Ratings and Reviews
Frank Smith Insurance & Real Estate

Overall Rating

Overall Rating
( 20 Reviews )
16
1
0
0
3
Write a Review

Sean patrick on Google

image

Business Response on Google Jan 9th, 2024
Hi Sean, Thank you so much for taking the time to review your service at Frank Smith Insurance. We appreciate you!Frank Smith Insurance

Jaylin Mcgrath on Google

image Sayda was extremely helpful while providing quick responses to questions when figuring out my first time car buyer and renters insurance! Highly recommend her and Frank Smith to anyone in need of new insurance policies!!

Business Response on Google Nov 17th, 2023
Ms. Mcgrath,Thank you so much for taking the time to share your positive experience at Frank Smith Insurance with Sayda! Congratulations on your first car and your new renters policy. You will remember your first car forever! We wish you the best of luck with it and look forward to many years of servicing your current and future insurance needs.Frank Smith Insurance

Alex Keith on Google

image Lots of fake positive reviews here, and I'm pretty sure that Alaysia Arruda is related to Kelsey Arruda, who has worked at Frank Smith for a decade. These people are slow and incompetent and that's exactly what their reviews should show.

Business Response on Google May 23rd, 2023
We are sorry you don’t feel you received the service you deserved at Frank Smith Insurance & Real Estate, Mr. Keith. We assure you that all the reviews that appear on Google are legitimate reviews received from our valued customers. Ms. Arruda is not related to any of our employees. Arruda is a common surname in this part of Massachusetts. However, we do service our friends, family, and community members and appreciate any feedback that they or any of our customers can provide regarding the quality of service they experience at Frank Smith Insurance & Real Estate. We appreciate your feedback regarding your experience and are always looking for ways to improve our customers’ experiences. Please feel free to contact Jennifer Preston directly at any time if there is any opportunity for us to remedy any concerns you have.

Ed PACHECO on Google

image Very friendly, knowledgeable people work there. Good prices on all your insurance needs.

Business Response on Google Jul 10th, 2023
Thank you so much for taking the time to post a review, Mr. Pacheco. We appreciate your business!

Ruth Stone on Google

image I called Frank Smith Insurance Agency several weeks ago to obtain an insurance quote for Home and Auto Insurance. The girl who answered the phone said she would put me through to Dawn.
I left a detailed message, along with my callback information. I waited for a week or so for a callback, but such never happened. I called again last week, but this time Dawn answered the phone. I mentioned that I had previously called, and left a message, but never heard back. Well, that's been a week ago, and my current policies expire later this week. It's unlikely I will hear back. It's safe to assume that I won't be doing business with this company now or in the future. Very poor customer service, and it's apparent they surely don't care about cultivating new business.

Business Response on Google Oct 25th, 2023
Ms. Stone,Thank you so much for taking the time to provide feedback. We apologize for taking longer than expected to respond to you. Our customers are extremely important to us. We always strive to give exceptional service. Sadly, occasionally delays can happen. While we never want to disappoint, honest reviews like yours serve as great lessons to help us improve our processes and to grow. Dawn and our President, Jennifer Preston, have reached out to you and we believe we have some great options for your policies. We hope you give us the opportunity to make it right. Please feel free to contact Dawn or Jennifer directly at 508-675-5557.

Load More Reviews

Overall Rating

Overall Rating
( 20 Reviews )
16
1
0
0
3

Write a Review

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