The Residences at Whitehall Apartments

Jasmine Gabri-El _{on Google}

Mar 21st, 2024

I went for a tour and the realtor Tahara Hood was beyond rude. If your trying to get people to rent you should try not to be condescending and ignorant. The lady that answered the phone was very nice. But Ms.Hood wears the name well.

Neka _{on Google}

Jan 26th, 2024

If you want to be discriminated against, this is the place for you! If I could give 0 stars, I would. Dealing with the extremely rude Tahara Hood from this company was a waste of time and energy. Right after I applied for an apartment, the rent was raised and her response was that 'prices are subject to change at any time'. Then she had my mom fill out an application as well because 'she is over 18'. She was not even a co-applicant, so I didn't see the need for this. The final straw was her telling me that they wouldn't be able to move forward with my application until I show proof of a job transfer closer to the area. Mind you, I make more than enough to pay the rent and my credit score is excellent. Also I can sometimes travel for work and people travel to work every single day, sometimes from different states. So it was clear to me that she had no intention of renting the apartment to me. I wouldn't want to live in a place where the leasing agent is a racist, biased and a poor excuse for a human anyway. They have been reported to the NJ housing for discrimination and thankfully I was able to get my money back from my bank for the application fees. And I got a better apartment in a nicer area anyway.

Emily A. _{on Google}

Jan 1st, 2024

Ive been here for five years and its been nice. Quiet neighbors for the most part and decent rent, but I do have a few complaints.
One, maintenance needs to be more consistent. I had to reach out to them three times to help fix my air conditioner, and had to reach out about four times to help fix my fridge. I recently had a hole in the ceiling and reached out to them because it was leaking, they only came one time and never left a note saying when they would be back when they usually leave something hanging on the door knob when they visit. They basically ghosted me and I ended up fixing the hole myself. I understand its the holidays but communication is needed.
Two, the office staff is pretty rude. Recently I was locked out of my apartment and the woman on the phone was not nice or understanding at all. I get this is a no-frills apartment complex but we should not have to beg for basic help and the bare minimum.
Also, be careful leaving any kinds of decorations or things outside your door, Ive been noticing a couple of my hanging decorations have gone missing, and had to put a camera on my door for this reason.