Astound Broadband Powered by Wave

Kimberly Thomas _{on Google}

Mar 28th, 2024

We had problems from the first day they connected our cable line. Internet has a very long lag, lots of buffering. We only use it to watch movies, occasionally. It went down
again and the price went up so we opted to cancel. That was the one thing Astound was helpful with. Very easy to cancel.

Marion Hollingsworth _{on Google}

Jan 16th, 2024

I've been with this company through at least 3 different name changes. All by virtue of the only broadband option available. And although it's nice to be able to call, after navigating the ridiculous automation. You get to speak to someone stateside. That's the positive. The old joke that the price of something changes like my cable bill? That's the truth. I don't get statements mailed as I went paperless. I don't get even an email statement until my bill changes and I owe something I didn't know I owe. Were supposed to get another option out my way this next spring. I'll give them a shot. When Astound works? It's good. That's what I pay for. When it doesn't? Well, here I am writing this without service.

Link Star _{on Google}

Dec 8th, 2023

My mom lives in Aumsville they have tried yo fix her 200 dollars a month cable multiple times. Still have to unplug box's and modem at least 8 times a day . They SUCK

Carrissa Fultz _{on Google}

Nov 26th, 2023

This internet service is out more often than it works. Im basically paying over $200 a month for air. Each time I call in its so sorry we are experiencing an outage or have you tried resetting your modem?. I reset my modem more than 5 times a day. This service is useless. If you have another option TAKE IT.
Update: Since my last review Wave has become Astound but nothing else has really changed. We finally purchased our own router and modem which helped a little bit still experience constant outages or slow speeds. There are new companies beginning to offer service in our area and I cant wait to switch.

Matthew Foley _{on Google}

Nov 20th, 2023

To call them predatory is an insult to predators. They are a perfect example of why our government should be looking into the monopolies that broadband is run by. Average speeds run you 240 kbps...I guess that's better than dial up. Not by much..but ..