Hyde Park Florist & Gifts

Mary Pink _{on Google}

Feb 24th, 2024

They never delivered. When we called they said they got behind because things happen and would deliver the next day.
The next day still no delivery. According to them they were still behind because things happen.
Not even a good excuse and couldnt even follow up on the second attempt.
Dont spend money here because the flowers wont ever show up.

American Alarms, Inc. _{on Google}

Oct 11th, 2023

I have always had great success using Hyde Park Florist and their arrangements are always very generous with flowers . David Baratta

Sharon Pritchard _{on Google}

Feb 23rd, 2023

ONCE AGAIN ON 2/22/23, this florist has delivered a $78.00
1-800 Flowers bouquet with 7 flowers!!! 3 of the flowers were carnations!!!! The bulk was baby's breath. I was part of a group that contributed to acknowledge a personal loss that absolutely warranted flowers be delivered. The recipient kindly sent images to thank us all and the florist name was included. I honestly gasped at the poor quality. I COULD NOT BELIEVE IT WAS THIS FLORIST AGAIN. This florist KNEW the occasion and still provided nothing like the product advertised by the online company. A disgrace. What a shame to provide such blatantly horrible products and collect money for a product so consistently inferior over so long a time period.
DO NOT ORDER from this florist and be very careful if you order from 1-800 flowers or shari's berries and they give your order to this florist. I spent $80 for EACH bouquet pictured. They were supposed to be large and extra large versions of the product respectively. There were nine flowers in the white bouquet and both bouquet's had more green than anything. When I called to speak to the florist, I was in tears, she kept asking me what she should do about it, we had a very long conversation in which she admitted she believes the pictures on line are just "suggestions" and she uses what she has, she told me she deducted 15.99 for the cost of a vase in each bouquet, she claimed the people at 1-800 flowers are not educated and went on to correct herself by saying not educated about flowers, when they call to speak to her, she said they can't even pronounce the names of flowers because they are in India. She constantly repeated that this is 1-800 flowers problem and I should get a remedy from them. She just kept saying, "what would you like me to do about it?, I could come and get the flowers", so I said then I would have paid $160 for nothing. She said, then I should ask for a refund from 1-800 flowers. So I called 1-800 flowers. I got a very nice, patient person from customer service for shari's berries/1-800 flowers on the phone, while speaking simultaneously with the florist and the customer service rep, they said they could give me a discount for my next order. I told the florist that and she kept saying "see, they took care of it." But that would mean, I would have to do business with this florist again. This did not seem like an appropriate remedy. I finally suggested that she send another set of flowers, she said she couldn't do that and again tried to say that this is 1-800 flowers fault for basically advertising something that can't be created, so I said, she should not be part of that system because she takes advantage of online orders but then gives the customer what SHE wants. Bottom line, the flowers pictured are NOT worth the $160 I paid. I posted one example of a picture of what I ordered from 1-800 flowers and what was sent to my house. In these tough times, business should go the extra mile when they are WRONG, not dig their heels in, blame the internet, talk in circles, disparage other people or make excuses. When I told the owner that I wanted to use her quotes in my review she said go ahead, but that I was vindictive. I explained that I would let her own words do the talking for her and her business.