Neves Jewelers

Hi James, thank you for sharing your feedback and leaving us a 5-star review!!

Thank you for sharing your experience with our team! Nothing brings us more joy than to create lasting and meaningful experiences.

Thank you for sharing the kind words and taking the time to leave us a 5-star review!

Thank you, Jimmy! We greatly appreciate you for sharing your experience with us- and our team member, Gianna! Looking forward to seeing you again soon!

Dear Carmelo,Thank you for taking the time to share your feedback regarding your recent experience with us. We are deeply sorry to hear that your visit did not meet the high standards of customer service we strive to provide. Please accept our sincerest apologies for any discomfort or inconvenience you may have felt during your interaction with our staff. We understand how important a welcoming and respectful environment is for our customers, and it's clear we fell short in this instance.We take all feedback seriously, and your review is no exception. I am personally looking into the matter to ensure that we learn from this situation and make the necessary improvements. We are committed to providing an environment where all our customers feel valued and respected.To help us better understand your experience and to discuss how we can make this right, I would greatly appreciate the opportunity to speak with you directly at your convenience. I'd like to hear more about your visit and discuss ways to rectify the incident and hopefully turn your experience into a positive one. I can reached directly via email at [email protected], and will be sure to respond promptly. Feel free to include the best time to follow up.We are grateful for your feedback as it provides us with the opportunity to improve. We hope to have the chance to welcome you back and demonstrate the high quality of customer service we aim to deliver.Warmest regards,Lee Neves