Hacienda Lighting Inc

Shari Barnett _{on Google}

Aug 19th, 2021

Hacienda Lighting has been wonderful to work with! David and Aaron have been exceptional. I bought a chandelier and my electrician put it together. We found that it was broken after we put it together. Barb my salesperson took it back immediately and rushed a ne one to me. When I went to pick it up David helped me and heard the story. He offered to put it together for me and then I could pick it up. When I went to pick it up Aaron had spent a 1/2 hr of his time putting it together. He wrapped it and gently tried to put it in my car. It didnt fit. David was just pulling in and was driving a pickup. He saw the issue and just loaded it into his car and dropped it at my house. This is amazing customer service - above and beyond!!

Anita Telle _{on Google}

Jan 23rd, 2020

I have never been treated so poorly in my life.
Walked into store, absolutely not one of the 4-5 staff members even looked at me. I just left.
Im remodeling a million dollar home, hope they dont work on commission.
What happened to customer Service?

Jacob Rosier _{on Google}

Sep 5th, 2019

This store definitely need sales training and employees with more common sense. Read earlier review about customer not getting any help. Believe me you're better off being ignored. The two that talked to me were so rude and dismissive I felt like giving them a piece of my mind but I knew they are so inept it would not make a difference. Better to post my experience. Was in the store November 25th around 4:30PM.