Chase Bank
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11355 E Via Linda
Scottsdale, Arizona 85259 - (480) 970-7217
- Website
Hours
Chamber Rating
Services
- Deposit Friendly TM
- Audio Assisted ATM
- Cash Dispenser
- DRIVEUP ATM
Vidoes
Questions & Answers
Q What is the phone number for Chase Bank?
A The phone number for Chase Bank is: (480) 970-7217.
Q Where is Chase Bank located?
A Chase Bank is located at 11355 E Via Linda, Scottsdale, Arizona 85259
Q What is the internet address for Chase Bank?
A The website (URL) for Chase Bank is: https://locator.chase.com/az/scottsdale/11355-e-via-linda?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MDEwNC01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Q How big is Chase Bank?
A Chase Bank employs approximately 20+ people.
Q What days are Chase Bank open?
A Chase Bank is open:
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Q How is Chase Bank rated?
A Chase Bank has a 3.0 Star Rating from 32 reviewers.
Hours
Ratings and Reviews
Chase Bank
Overall Rating
Overall Rating
( 32 Reviews )Brian Willis on Google
This location has great employees and great management. Their ATMs are the worst, one has been broken for a month and neither one of them will dispense cash or accept deposits. What am I paying my monthly fee for?
Nancy Jacobe on Google
We pulled up to the drive-thru window. We put our deposit bag in the carrier and hit send. We sat there for 3 or 4 minutes and then hit the Call Teller button to get some service. After hitting the button three times and waiting a total of 7 minutes, a teller finally came with no apology or explanation. I will be closing my account on Monday!
hank 4 on Google
Chase review-Via Linda and Frank Lloyd Wright Blvd, Scottsdale AZ
Very poor customer experience. Couldnt get a check cashed from the Title company because it was locked in the Chase protection program. The branch manager David was useless. Did nothing to offer assistance and no follow up. Have family members who are Chase customers for many years. Terrible branch service. Id give zero stars if an option.
Stay away from the Chase branch on Via Linda & Frank Lloyd Wright Blvd in Scottsdale Az.
PJ Potter on Google
We just had the most amazing experience here! C. Esparza completed our notary today right at closing time.It was such a refreshing and pleasant experience.
Yvonne E. on Yelp
I walked in on Oct 29, 2021 to close out my checking and savings account because I just wasn't using it anymore. The teller that sits in the first window with long black hair helped me close it. The next day I see my account is negative $129.00 and my other account had positive $129.00. I thought it was a chase process where it would just zero out by itself. A week goes by and it still showing I'm negative and the positive $129.00 had disappeared. I walk into the bank AGAIN to ask what's going on with the negatives? The manager David is called over and he says "oh, looks like the account was closed incorrectly, you might receive a cashiers check for $129.00". I let them know I understand that the account was closed incorrectly and we all make mistakes. I ask if they can just void whatever was sent to me and just deposit funds into the account so it can all be over with. The manager says "let me look into it and I'll give you a call". 3 hours later and still no follow up. I end up calling the bank and one of his bankers picks up and says he's unavailable. I give the banker my email and to have the manager reach out to me ASAP. Fast forward to 12/03/2021 still no follow up. I call the bank and they get me connected to David the manager and I say "Hey! It's me, Yvonne with the account that you guys messed up on closing that's now -$129.00." He goes "Oh that's right! Thanks for reminding me!" I let him know I had received a check in the mail yesterday for $129.00 but I don't want to deposit it because my account has now been negative for over a month and I don't want it to effect me in the long run. He replies with "it won't because typically for that small amount, we don't report it to the credit bureaus. This was just the worst experience I've ever had in any bank. First, they close my account incorrectly to make it easier on their end. Second, they offer to have me deposit $129 from my own money without even knowing if a check was sent to me yet. Third, they let me know they will follow up with me the same day. Forth, no follow up whatsoever. Fifth, he has the audacity to say "oh thanks for reminding me!". It's not my job to remind you to follow up with your customers. When you mess up, you need to own up to it because that's what a professional does and go out of your way to do things right. End of this story is im now going to have to take time out of my day to deposit the check into my negative account that they messed up on and did not want to fix on their end because it's too much work. David, if you can take something from this message, learn how to follow up with customers and own up to your mistakes.
Overall Rating
Overall Rating
( 32 Reviews )Write a Review
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