Fielding's Oil & Propane Co

Christina C _{on Google}

Jan 8th, 2024

I've ordered from multiple oil suppliers in the past couple of years because I usually go with whoever has the lowest price at the time. I always estimate the amount of oil I need and let the supplier place a hold on my credit card for a certain amount. In the event that I overestimated how much I needed, the supplier will always refund me any amount I overpaid. I just used Fielding's for the first time and they did not credit me back the $30 that I overpaid. When I called to ask about this, they said there would be a $5 charge to refund the amount to my card. Otherwise I could keep the visit on file for future use. I don't like to be bound to a supplier but I don't appreciate being charged $5 to get my money back. Buyer beware.

Shane Staples _{on Google}

Dec 9th, 2023

I've been with Fielding's for several years now and have had NOTHING but great service. I was shocked to come here and find the negative reviews. Today, in particular, was a great experience that I rarely see in today's customer service environment. I called and spoke with Sarah, from the Windham office, who went above and beyond what I typically find with other companies. I just want to say THANK YOU for taking the time to meet my needs and being so pleasant!!

Kath Kath _{on Google}

Jul 29th, 2023

trying 2 save a few bucks on oil by gettingit in the summer? not possible with them. oil is 2.959 per gal as a senior. my tank read 1/2 they put in 71.8 gals then charge a $25.00 fee bcause it's under 100 gals. NO ONE TOLD ME THAT. & she charged an xtra $20. on my card..outrageous

S R _{on Google}

Jul 4th, 2023

While I have never had issues with their delivery its an act of Congress to get someone to answer the phone! I used to have no issues with this. Just waited 40 min to speak to someone and when she finally answered the call disconnected. Maybe some training on how to answer the phone correctly without dropping the line.