Konter Quality Homes

Kalli Harsha _{on Google}

Dec 15th, 2023

While, thankfully, I did not build my home with Konter Homes - I have had the displeasure of attempting to deal with them today. A new neighborhood phase is being developed, starting on the lot next to mine. Contractors hired by Konter Homes, Preferred Site Construction, did not appropriately read the marking of utilities. Their negligence resulted in one of my utility lines being severed due to their digging. As soon as I noticed this afternoon, I began contacting Konter, 811, and Preferred Site Construction.
I am less than thrilled at how Konter began to handle the situation. During my initial call, I was told that Carl, the superintendent, would be notified and give me a call. However - the follow-up call included being told they have no knowledge of construction on this road and being argued with that my internet cable runs through the front of my yard, which is incorrect. This information is incorrect according to 811 records as well as Smith Family Homes superintendent.
While it may not appear to be a big issue to some, I work from home, which requires internet. It has been like pulling teeth to have someone take accountability. According to 811, the damage report was not even filed with the correct providing company. All that was relayed to me was that Carl has already gone home for the day, and it would be dark before he could get by. He will come look at it tomorrow. This is a very sorry explanation, and even sorrier customer service. Had I been notified, this could have been a very different situation - but that did not happen. Damage done to my property and the inconvenience of having to deal with it, including the indication of also having to pay for repairs, is ridiculous. If this is any indication of how they handle issues caused by themselves or their contractors - Id be terrified to find out how they treat individuals who build homes with them.

Adrianna Lee _{on Google}

Aug 24th, 2023

The best advice I can give anyone looking to buy a home would be to stay as FAR as possible from anything built by or governed by Konter.
Not only is our 5 year old home already falling apart, and little by little revealing just how poor the build quality is, they are basically running the Highlands HOA with no regard for what the actual residents want since they hold one vote per lot that they own (even though they dont pay HOA fees for the lord they own)
Feel free to message me for any additional info, or come see my house and Ill give you a walkthrough!!
STAY AWAY FROM KONTER!!!!

clara choi _{on Google}

May 24th, 2023

High Quality Home