Chase Bank

Jocelyn R _{on Google}

Feb 14th, 2023

The bank teller Monica Chu has HORRIBLE customer service!!! Yesterday she was not able to exchange my checks because of some sort of error. I've exchanged checks for years now and this has NEVER happened to me. I go and ask another teller who was very nice unlike Monica. He proceeds and exchanges all the checks quickly and nicely. I felt like I was discriminated against yesterday. I will be calling corporate to complain about Monica. She needs to be FIRED for horrible customer service and for racial assumptions with our finances. Will never be coming back to this Chase. Avoid this chase!!!!

Alex Magidin _{on Google}

Jan 31st, 2023

Andy was great!

Jocelyn R. _{on Yelp}

Jan 27th, 2023

The bank teller Monica Chu has HORRIBLE customer service!!! Yesterday she was not able to exchange my checks because of some sort of error. I've exchanged checks for years now and this has NEVER happened to me. I go and ask another teller who was very nice unlike Monica. He proceeds and exchanges all the checks quickly and nicely. I felt like I was discriminated against yesterday. I will be calling corporate to complain about Monica. She needs to be FIRED for horrible customer service and for racial assumptions with our finances. Will never be coming back to this Chase. Avoid this chase!!!!

Margaret Lerian _{on Google}

Oct 22nd, 2022

Dishonest. Not trustworthy. I made special order for new money for a gift and the bank riffled the money packs.

Dmitry Y. _{on Google}

Oct 24th, 2021

Do not trust this bank! An employee named Jeremy fooled my elderly parents into opening totally unnecessary multiple IRA accounts so he could make commission off their money that they simply wanted to save! The manager is in on this and knew about everything! Disrespectful crooks openly stealing money from old people who don't even understand they're being taken advantage of..!