T-Mobile

R K _{on Google}

Feb 12th, 2024

I'll never understand how people work. You have one manager in that store With a key. To the safe. He's with a customer literally just standing there because he's waiting for a data to transfer. And I'm literally just trying to purchase a phone. Nothing, just give them my money. Take the phone and leave and they want me to wait until he's done. That's absurdity, I'll take my business elsewhere, my $1400 that is.

Meaghan McDermott _{on Google}

Feb 8th, 2024

I went in there with my mom to upgrade both of our phones. We were taken care off quickly. We worked with Richard. He was super nice, sweet, knowledgeable and explained everything that was happening. He also was able to help transfer everyone manually from my mom phone to her new one since it was locked and we were unable to figure out how to unlock it. I highly recommend if you need a new phone talk to him.

Kelly Greenhalge (CRAZI SEXI ME Kelly. G) _{on Google}

Dec 31st, 2023

REALLY?? Joe Provencher From T-MOBILE STORE IN THE ROCKINGHAM MALL TEAM OF EXPERT'S Is JUST That PERCENT AMAZINGLY qualified team of experts but Joe the manager I've known him for years he runs that whole T-Mobile store in the Rockingham Mall and he knows his customers as well as he knows about his cell phone he's the best thing that hit T-Mobile he's gone above and beyond to help me my family for years I go from Lowell all the way to Rockingham just bought the service at that store when I got T-Mobile in Lowell on Chelmsford Street a half a mile from my home but I won't they're all young kids that don't know what they're doing? Joe goes out of his way like he just did November 30th when I got my granddaughter a new iPhone tablet her iPad then she changed her mind after 3 hours of him helping us set it up purchasing it putting all the apps on it cuz she's only 11, she wanted the Samsung tablet so right on the spot as they getting ready to close at 8:30 at night he stayed so 11:00 with us to exchange the iPad for a Samsung tablet because he is truly about his customers Joe from T-Mobile at the Rockingham Mall that's the way to go you go Joe you go you flow Joe you flow Joe! Kelly G.

Jason Perez _{on Google}

Nov 29th, 2023

"During my recent visit to T-Mobile, I encountered Dave, an employee who not only displayed shocking and abhorrent behavior but also resorted to using racial slurs towards me. His discriminatory remarks were deeply offensive and completely unacceptable. To make matters worse, he outright refused to provide service based on my race. This kind of behavior is reprehensible and goes against all standards of decency. I strongly advise T-Mobile's management to take immediate action against such behavior and ensure that every customer is treated with respect and dignity