Ruhl Enterprises

Charlene Cyr _{on Google}

Feb 26th, 2024

I was charged $40 cash for a 3ft square laminate piece that was in the scrap pile SHAME ON YOU Craig....said cash or check only

Cindy Clark-Windisch _{on Google}

Nov 3rd, 2023

TERRIBLE. RUDE.
Service is terrible. Was told countertops would take up to 6 weeks, then 8 weeks.
Went with another company...thank goodness.
Do yourself a favor, STAY AWAY!

Ann Yates _{on Google}

Jun 7th, 2023

Wanted to share our experience with this great company. Kudos to the craftsmen who fabricated our bathroom vanity top. Great fit, great match with rest of bathroom, easy for my hubby to install and our new sink fit like a dream. Thanks everyone at Ruhl. You made it easy.

John Ricroft _{on Google}

Oct 20th, 2023

If I could give a ZERO to this company I would. First, I didn't pick them for the job. It was LOWE'S who sub-contracted them as a vendor. I ordered my counters in early JULY and they were delayed until OCTOBER. Laminate counters; i.e. nothing complex. I was quoted 3-4 weeks and it turned into 3 MONTHS! I was told I would be called the week before install. NO CALL. I had to reach out to them.
They then informed me of the laundry list of tasks I needed to complete, including to ensure I had a plumber. They don't do that part. Another dropped ball by Lowe's. Thankfully, I was able to get my plumber to make it work. Oh, and they scratched my brand new fridge in the process. First they denied they did it and then they did somehow manage to buff it out, thankfully.
I know we're living in a post-Covid world but even this poor service is beyond my comprehension. RUN AWAY from them. If you're getting your counters scheduled through LOWE'S - ASK - who is going to do the work. If it's RUHL, choose a different option.
UPDATE: Just found out the OWNER - Craig - was here this morning. NEVER disclosed he was the owner and I just finished a call where he continued to deny the fact that I had communications with his service agent named AMY who provided me numerous responses via email. He kept referring me back to LOWE'S. NO OWNERSHIP of HIS company's behavior and poor service.