Hoff Family Jewelers

Jenn Vang _{on Google}

Aug 25th, 2018

This happened a few year back, Hoff Jewelers sold my mother a flawed diamond that we later learned had a crack running through the middle for around almost 20,000 (to be paid off very slowly).My mom had been saving up for years to get herself something for once and they completely conned her. Worst of all, when we went back for a refund they would not give one or cancel the sale and even called mall security to remove my mom (she was upset but not threathening or offensive). We finally got them to refund and take back their crappy diamond and I have always warned ppl not to go to hoff since. Based on other recent reviews they haven't changed at all.

nancy plumb _{on Google}

Jul 18th, 2017

My husband brought in my 1/4 karat diamond earrings and traded them in for larger earrings, but because of financial hardship we had to return them, they wouldn't give my husband back my 1/4 karat or even offer to replace them with something else. We will NEVER go back there and I'm calling the BBB....😡

kayla Murphy _{on Google}

Feb 2nd, 2017

Love the service , great staff that are there to help not just make a sale.

song vang _{on Google}

Jan 27th, 2017

Personally I like the price; however, the manager (non Hmong) is so unprofessional. She is demanding, bossy, and rude. Her tone is not friendly. The Hmong staff helped me and almost to completing my transaction. She come to him with a strong demanding voice, "You need to go over there, those client need help". As if I don't need help either! Poor management!!!

Doug Olausen _{on Google}

Jan 25th, 2017

Great staff and outstanding value. Helped me pick out the perfect gift for my wife for Valentines Day