Bambu Garden

David Mack _{on Google}

Apr 3rd, 2024

I was looking for a good Chinese food restaurant that could cater a party of 65 people for our bi-monthly meeting. I visited four (4) locations and this is the one I selected: Bambu Gardens. Below, I will tell you why:
I work in this area, but I live one hour away and am not familiar with this area. I decided to stop in and check them out. No reservation was needed.
I arrived on a weekday at 11 am (only me, no other customers) and was told to sit anywhere I liked. I sat down, and my server's name was Bing. Bing handed me my menu and water. She patiently waited for me to place my order and also gave suggestions. I ordered their Lunch Special L9 Sesame Chicken and a Sprite.
The Sprite arrived along with an excellent sweet and sour soup. At this point, Bing was not aware that I wasn't just here for the food, but also for the service and restaurant health conditions. Check. Check. Check!
In the meantime, other customers were drifting in.
Soon after, Bing arrived with my ordered plate. The food presentation was excellent, with steam of fresh cooking coming from the plate.
Bing was off to the side to ensure I was enjoying myself and poised to assist me in any way she could. Bing would check in on me from time to time.
Bing saw that I was near or at the completion of my lunch meal and offered to remove my plate.
Bing arrived with the bill, all in order, and I gave her the credit card for processing. I completed the transaction at my table, and as I was getting ready to leave, I was convinced that this was going to be the restaurant that would cater to my staff of 65 hungry, picky, greedy (great!) employees.
I asked Bing for a catering menu, and she explained and made suggestions, which were very helpful. Soon after, I was on my way back to the office.
After meeting with my executive team, it was decided that we would go back and place an order. We went back, and like clockwork, Bing was there, and she assisted me in placing a $1,200.00+ order. They offered free delivery for the date and time of our meeting, but we decided to pick up our order.
In conclusion, the catered food was prepared and on time for pick-up. The trays of food had a great, appetizing presentation. And soon after, my entire staff had very favorable comments about the food choices!
Thanks to the staff and manager for making the process very easy. But most of all, thank you to Bing and her customer service skills. Bing turned an $18.00 lunch special into a $1,200+ catering job!

Michelle _{on Google}

Mar 24th, 2024

AMAZING!!!!

Tbone Wayne _{on Google}

Mar 21st, 2024

Me and my wife went there today for lunch her Mongolian beef was burt to a crisp, my casew chicken only. Had 5 pieces of chicken the rest was celery and carrots and the rice tasted like it was 2 days old and re heated. A few years ago this place was the best, not no more, we will not come Back.

inga arnold _{on Google}

Mar 14th, 2024

Wow, the amount of food served is well worth the cost. Not expensive at all. Delicious, fresh, filling,fast. Great service, polite, attentive. Fun bamboo atmosphere. We will be back.
Pan fried potstickers, crab Rangoon, shrimp fried rice, orange chicken, chicken chow mein, oolong tea was fantastic!

Lonna F _{on Google}

Mar 7th, 2024

I Have been eating here for YEARS...Went for my birthday and it was terrible....it had been going downhill but today not 1 thing we ordered from appetizers to rest of food was even close to good!
Rude service ....when we told server she brought wrong plate she totally argued with us...So very sad to say Will NOT Be going back
So much for A great Birthday Lunch