Rock River Environmental Services
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5450 Wansford Way
Rockford, IL 61109 - 815-963-7511
Hours
Chamber Rating
Contact Info
- 815-963-7511
Questions & Answers
Q What is the phone number for Rock River Environmental Services?
A The phone number for Rock River Environmental Services is: 815-963-7511.
Q Where is Rock River Environmental Services located?
A Rock River Environmental Services is located at 5450 Wansford Way, Rockford, IL 61109
Q How big is Rock River Environmental Services?
A Rock River Environmental Services employs approximately 20+ people.
Q What days are Rock River Environmental Services open?
A Rock River Environmental Services is open:
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 4:30 PM
Tuesday: 8:00 AM - 4:30 PM
Wednesday: 8:00 AM - 4:30 PM
Q How is Rock River Environmental Services rated?
A Rock River Environmental Services has a 3.6 Star Rating from 5 reviewers.
Hours
Ratings and Reviews
Rock River Environmental Services
Overall Rating
Overall Rating
( 5 Reviews )Jennifer Alexander on Google
Shawn Warren on Google
Update: 1/14/2018 They finally made good and credited my business account about half.
Several years ago I started dump service at my shop. Schedule was every week. During the last fall- winter season I called to change the service to 'will call' as it did not make sense for them to come for an empty dumpster. My business neighbor has service with them as well based on the appearance of his dumpster overtime I assume it was 'will call' too. It was during this time I called onetime to have my dumpster emptied as I was doing a job at the time which produced more debris. About 2 weeks later my dumpster still was not emptied, but my neighbors was. I was billed for it and this was the start of continual customer service hold times, billing and craptastic service. Sometime later I finally tracked down the name and number of the commercial account rep Julie. Business started picking up to where I was producing more debris and opted to have my service changed to every other week. I've been lucky if it was every 6 weeks however I have been faithfully billed for every other. I also noticed at this time my neighbors had been emptied more frequently.... hmm. There were a few times I called and asked what's up. How come my dumpster is still full and why am I getting billed for service not received? Apparently a new billing system has been implemented, drivers routes were not accurate per clients schedules and other issues (aka phone system junk) I was assured billing and everything would be straightened out. That was several months ago. I still have not received a correct credited bill nor had I been receiving the proper service to which I was being billed for. Apparently I am not only one and I refuse to pay for services not rendered or contrary to the contract I was ascribed to.
Ben Williams on Google
Daniel Stoehr on Google
I have provided training services at RRES and have found everyone there to care very deeply about obeying the regulations and protecting the environment.
David Stewart (Cooldave1999) on Google
Very disrespectful slammed the glass door in are faces customer service is disrespectful and did not answer my questions head of customer service is a rude person!!!
Overall Rating
Overall Rating
( 5 Reviews )Write a Review
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