Upstate Comfort Systems

Eric McKinley _{on Google}

May 11th, 2021

I've been using Upstate Comfort Systems for yearly HVAC maintenance for three years, and Dale and his crew are always professional and provide high quality service. They take the time to explain the ins and outs of the work so you know what they're doing. It was an easy decision to call on them to replace our water heater and A/C -- once again great service! Highly recommend. Service: Installation

Pete Resseguie-Snyder _{on Google}

May 5th, 2020

I highly recommend Update Comfort Systems, and have to say working with Dale was an absolute pleasure! Our 25+ year old furnace died on us at the beginning of February, putting us on a search for a contractor we'd be comfortable with.
From the very start, Dale was a genuinely friendly guy and demonstrably knowledgeable. He listened, exhibited patience, and did a phenomenal job at describing with detail a broad range of options for us, considering our preferences relative to our budget. It's a bit nerve-wracking for a pretty new homeowner to be put on the spot, having to make a choice that we'll likely live with for decades, but Dale was an excellent guide for that process. Truly, it was an engaging two-way conversation from start to finish, and not once did I feel like I was speaking to a sales person. You can really tell that Dale cares about doing well by his customers, and is passionate and knowledgeable about his work. When the install was finished, Dale took the time to go over the work they completed, pointed out where everything of importance was and discussed preventative maintenance recommendations and requirements.
The installation turned out great. They really went above and beyond making sure everything was done well, and we're now warm, happy and thrilled to have found a company that we can trust to recommend to friends and family. Thanks again Upstate Comfort Systems!

Kara R _{on Google}

Sep 5th, 2019

I can’t say enough good things about Dale Sparks. He called to confirm the appointment and called again when he was on his way to our house. Talked to us about our short and long term goals, went through all of the options with us and was very candid in his opinion on which things were a good value, and where we could save some money. He gave pricing for each so we could think about it and to choose the items that made sense for our situation.