Blue Cross and Blue Shield of Texas
-
1001 E Lookout Dr
Richardson, TX 75082 - (972) 766-6900
Hours
Chamber Rating
Contact Info
- (972) 766-6900
Questions & Answers
Q What is the phone number for Blue Cross and Blue Shield of Texas?
A The phone number for Blue Cross and Blue Shield of Texas is: (972) 766-6900.
Q Where is Blue Cross and Blue Shield of Texas located?
A Blue Cross and Blue Shield of Texas is located at 1001 E Lookout Dr, Richardson, TX 75082
Q What days are Blue Cross and Blue Shield of Texas open?
A Blue Cross and Blue Shield of Texas is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Blue Cross and Blue Shield of Texas rated?
A Blue Cross and Blue Shield of Texas has a 1.9 Star Rating from 205 reviewers.
Hours
Ratings and Reviews
Blue Cross and Blue Shield of Texas
Overall Rating
Overall Rating
( 205 Reviews )bernell wesley on Google
Celia Jones on Google
Absolutely horrific trying to speak with a customer service rep at BCBS. You cant get through to a rep no matter how hard you try. And forget about asking for a rep or pushing 0. The message you will get is a customer advocate is not a valid option.
Te Martin on Google
Denied my prior authorization for medication I have been taking for 3 years Now my doctors are scambling to come up with a new treatment I pay 426 a month, for basically nothing, we are BEGGING our employer daily to drop them for coverage Sad and Greddy I am sure H E double hockey sticks will be filled with their executives
pathendlem on Google
If I could give them zero stars I would. Ive been using omnipod 5 insulin pods for years and recently switched to omnipod 5. Under other insurance plans I was able to get it covered with a 35 dollar copay at my local Walgreens. With blue cross blue shield it kept getting denied at Walgreens even wit my lovely doctor submitting a prior authorization. I spent a grand total of 4 plus hours on the phone with them over the course of three days talking to various people who would send me from this department to that department. Taking to medical, then sending me over to care pharmacy and then back again. Pharmacy they said medical should pay for it, then its supposed to be pharmacy and then pharmacy saying its supposed to be medical under durable medical equipment and I cant even get it filled at a pharmacy! That is four hours of my life that I will never get back. All to be jerked around and left without the medical supplies that I need for my health. Livid does not even begin to explain how Im feeling
dad dad on Google
I am back again to share more. I think I have hear of the company BCBS before (Ha Ha) :(. You would think that a large company would have their stuff together.
1. when I signed up I give my PCP on application. They didn't save it, so I have to spend 1 hr of my life updating me and my families PCPs.
2. now I just got inconvenienced by asking if I have other insurance. have to log in to tell them NO.
3. Visit **LINK** to view information about your new plan benefits. Doesnt work.
4. MoneyGram directions lacks specifics at best. When you make a payment you are making it blindly. Payment vendor will tell you that if you are sending money to the wrong person you loose your money. That is not very comforting.
5. Logged on to check claim. Link doesn't work. I have no idea what claim was for.
Overall Rating
Overall Rating
( 205 Reviews )Write a Review
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