Citi

Robert Mascioli _{on Google}

Apr 8th, 2024

Not a good Citibank Branch

Tri Tran _{on Google}

Apr 1st, 2024

the worst for customer services

Kang _{on Google}

Dec 21st, 2023

sorry to say, the employee from this branch has poor service and communication skill as provided on the reviews here, no wonder they're at 2 stars... i called them for one of their interest rate promotions, where the email explicitly provided you can do the promotion over the phone, and after repeatedly asking, he insisted that i have to come into the branch to open a new account with my ID. i hanged up and called another branch and got it done in 10 minutes. understand your own products better please

Homin Sehhat _{on Google}

Dec 14th, 2023

Terrible service and communication.
My 94 year old Mother had all of her savings in this bank. She was told that she had 7 days to close her CD and transfer the funds. She got an appointment to go to this branch Dec 23. On this day they told her that she should have been there the day before (5th day). and that on the weekends and holidays they go back to the previous banking day and not to the next banking day like all other banks do! They took a big chunk of her money as penalty.
They would not allow her to speak to the Branch manager and said that he was busy. I went there 0n 1-2-24 to talk to the branch manager MR. Frank. He kept me waiting in the lobby for over 1/2 hour although no one was in his office. He said that he was too busy and his schedule is full but on weekends
the date goes back to the day before, even though on their pamphlet it states that any transactions will be on the following business day. I believe that their actions were fraudulent. Avoid this bank at all costs.