LA Auto Gallery

Pamela Coleman _{on Google}

Jun 5th, 2022

Dealership sold my daughter a car with severe frame damage. In addition,my daughter is Austistic and wants to believe in mankind.
But they
Had no empathy and wouldnt put her in a safe car nor give her money back.
Dont buy here if you want to feel 100% safe and treated with integrity and honesty. When I told the owner that the fender fell off they replaced it with another cheap piece of material. Also, stated People get into car accidents everyday. I was shocked and realized that he just didnt care.

Suhail Alsouqi _{on Google}

Feb 25th, 2022

Layer I buy a car frome him back in July last year till new no title
That union auto sales I didn't recommend buying frome him anything what so every

Jeffrey W. _{on Yelp}

Jan 10th, 2022

Bought a car from here a few years back. First off, when we test drove it, the sales person realized it didn't have any floor mats and he told me he would have somebody put some in before I drove off with the car if I purchased it. He also realized while showing me the vehicle that the Power third row seats didn't work, and told me that if I purchased a vehicle they would fix them there I just had to bring the car back at some point. I bought the car, financed it through them, through Royal finance company, but when I try to reach them later for the floor mats and to fix the third row seats, the first time I got through I was told they were too busy and to try another time, after that I was never able to get in touch with anybody there again. By phone or email. Within a couple months the car started making a strange noise and overheating. Again I couldn't get through to anybody there. Still not sure exactly what was wrong with the car but eventually it overheated and completely melted parts of the engine, which had to be completely rebuilt for $6500 (the car itself was only around $9,500). Still was never able to get in touch with anybody from auto Gallery. Flash forward to six years later, The car has been paid off for three And a half years, just bought a new car and was going to trade in the one I got at auto Gallery but I couldn't find the title. Thought maybe I lost it so ordered a duplicate title from DMV, but in the meantime I decided to just get rid of the car for $550 because at this point it's on it's last leg and I have nowhere to store it so it's parked on the street. The guy comes to write me a check and get the keys for the car and it shows up with that royal finance company is still showing as the lienholder for the car because auto Gallery never let them know that the car was paid off in full. So I was given two options, I either keep the old car, parked on the street where it's going to get tickets, attempt to contact auto Gallery who never responds to me anyway, try to get them to release the lien on the car so I can sell it out right, or I could give the guy the keys right then and there, let them handle the lien issue, but only get 250 for it, so in addition to all the money auto Gallery cost me by selling me a car that was broken in the first place, promising to fix it and then ignoring me, than the fact that the car wound up being a lemon, six years later they are still costing me money by holding my car hostage with the lien. I just wanted to be done with it so I gave the guy the keys and took a $300 loss because of auto Gallery. They've already cost me thousands, what's another few hundred? Avoid them at all costs.

Elliott R. _{on Yelp}

Nov 3rd, 2020

The salesman Gino tried to impress me with how they had the car's engine detailed. Once I lifted the beauty cover it was still filthy. There was never an air filter change nor a coolant change. The headlights had to be replaced because of an obvious accident they never disclosed. The license plate had the evidence to prove they had front end damage. Be careful of their gimmicky attitude especially when they start talking to each other in a foreign language. I'm a smog tech so I am able to make all the repairs and was able to improve from 21mpg to 34mpg and the car was and still is in decent shape.