Desert Sky Real Estate LLC

Gwen Streeter _{on Google}

Aug 14th, 2019

Jeff Casserly, Broker, is honest, helpful, and kind.

Michelle Lafrance _{on Google}

May 1st, 2014

True Professionals! I would recommend them to anyone looking to buy or sell their home in the Redmond, Bend or anywhere in Central Oregon. Extremely professional, very detail oriented...you can feel the integrity and thoughtfulness in everything they do. Cat and Terri make a dynamic team!

Michelle W. _{on Yelp}

Feb 18th, 2014

If I could give this Real Estate Company Zero stars I would. Our realtor was Jeff Casserly. He was sneaky and mis leading during the entire purchase process of our new home. Below is a list of examples.1. Told us that a stove or a credit for a stove would be added into our offer on the house, it was never added and we ended up having to buy our own stove.2.Told us that he would have the utilities turned on between 12/06-1213 for the inspection and appraisals to be performed. On February 18th we receive a bill from him for $211.00 because he never turned the power back off after the inspections were done and wants us to pay for the electricity during that entire month ( I called his boss who was equally as rude and told me that she should not have to explain common sense to me, that if the power was on we should pay) even though we did not close on this house until January 6th. No one was living in this house and the only way to rack up a $211.00 electricity bill would have been from our Realtor leaving the heat on and the lights on when nobody was there.3. Charged us $85.00 for a partial sewage inspection. was never explained that this was our responsibility to pay. According to our Realtor Jeff Casserly , He paid for this inspection our of his own pocket, we only knew of the fee when we sat down to close on January 6th.4.Original offer of 160,000 with seller paying all closing costs was denied. We submitted a new offer of 165,500 seller paying all closing costs...the offer was accepted...but when we sat down to sign, Jeff had messed up on the offer and stated that the seller would only be responsible for $3000.00 towards closing costs. 5. This process started on November 18th and we did not close until January 6th. The reason for the delay was because Jeff and his inspector could not find the lever on the Hot water heater to flip so that we would have water inside the house. After litteraly 1 week of our realtor and his "plumbing friend" looking around the house for the lever, our realtor agreed to meet my husband and I out at the property on a Saturday so that we could help find this lever and get water inside the house. My husband spent less then 30 seconds inside the closet where the Hot Water heater was and flipped a switch and low and behold the water was running through every pipe. Because of this delay, we had to decide to either lose our interest rate (it had been 30 days since we originally locked in our rate) or spend $872.00 to buy our interest rate again. This little screw up cost us $872.00 6. our realtor took the keys on the day we closed out of the lock boxes on the doors...but he left the lock boxes. We had to remove the door handles to remove the lock box. I honestly could keep going, but I believe this review is long enough and detailed enough. If you are looking to purchase and/or sell your home and you would like to have a realtor that lies to your face, and a real estate company that backs up his actions, then Jeff Casserly and Desert Sky Real Estate is the way to go.