Coastal Credit Union

Shaw Music Studio, West Seneca _{on Google}

Dec 7th, 2023

My father has been a member of this credit union for years. Recently he has had some health issues so we needed to go into the Creedmoor branch to take care of some financial matters. Miss Wanda and the branch manager were so helpful, kind and patient with my 89 year old dad. They knew him by name and spent a lot of time explaining things to him. Miss Wanda even made suggestions on how dad could get a higher interest rate on his savings. We left very satisfied. My dad even gave Miss Wanda a hug.

Wendy Romero _{on Google}

Jul 4th, 2023

I had a very bad experience, I went to this place because it was recommended to me; I tried to open a savings account and no one could help me; Because they don't speak Spanish and they don't even have a translator, it's unfortunate that they couldn't help me and that at this point they don't have staff or a tool to help those of us who only speak Spanish.

Kristen Allen _{on Google}

Dec 1st, 2022

I would not recommend coastal for anyone! They closed my checking account because it was in the negative for $41 too long which I understand. But someone decided just because of that, that they had the right to close my credit card also. Which I use and pay off frequently! I am a travel nurse and can definitely afford to pay my credit card, which I already do. I also have a $25,000 car loan through them which I pay on time faithfully! Where I stay there is no coastal near me so I forgot all about the negative checking account balance, and plus I dont use the bank. Im a faithful SECU member and they would never! Overall Coastal sucks. I am highly disappointed in the service.

Anna Woodhouse _{on Google}

Nov 3rd, 2022

Coastal has amazing customer service! Everyone at this branch and regionally that we have interacted with has been wonderful!

Trina Green _{on Google}

Jul 6th, 2022

The young lady at the front desk today was so nice and helped me set up my mobile account. She could also multitask because she was the only one up there when I came in and she was helping everyone. Im glad I came to this location. Ill be back