Piedmont Natural Gas Co

Caitlin Spees _{on Google}

Jan 29th, 2024

IF ZERO STARS was an option, I would gladly select that. After seeing the other comments about this horrible gas company that is forced on Greenville residents, my horrible experience is confirmed. I tried SEVERAL times reaching out PER PIEDMONTS INSTRUCTIONS for them to answer a simple question, and they refused to help. I am still waiting for a response.

Loree Mitchell _{on Google}

Jul 17th, 2022

This is without a doubt the worst most horrific experience I have had in my life with any company. I hope I never have to again use your services. I am not sure how you guys are in business, Im guessing its because people are forced to use you since you are the only option. I have never taken the time to actually write a bad review about anyone but I thought it worth my time to let whoever may come across this to avoid doing any type of business with this company period. I had to give you one star or it wouldnt post this otherwise you would have gotten negative 5 stars from me. Good riddance!!!

Mae Freeman _{on Google}

Apr 6th, 2022

I asked for a refund from the overpayment of my account. I was told on several occasion that a check for my refund would be mailed on the 2nd of April, and instead you all decided to do what you wanted to do with my money, and that was to apply it to my bill. That was not my request, and accounting lied, Customer Svc reps lied, and my money was not refunded as requested. very dissatisfied customer

Brock Baldridge _{on Google}

Jul 22nd, 2019

They just decided not to stop my bill after I notified them of my move. After refusing to answer calls or attempted emails they sent that bill to collections.

Joyce Inman _{on Google}

Apr 24th, 2019

After calling to transfer services and confirmed with a service order number, I continued to be charged for gas services for 2 1/2 months at a home that I no longer own. I have called 3 times to correct the situation. Each time, I am told they are at fault and will correct situation and send me a refund check. Just got charged again. Still no refund check. Worst public utility that I have ever worked with.