North Texas Family Medicine

North Texas Family Medicine
Yext Power Listing.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
3.6 - (16 reviews)
10
0
0
1
5

About
North Texas Family Medicine

Dr. Heather Akins received her undergraduate degree from Texas A&M University and her Master in Biology from Texas State University in San Marcos, Texas. She obtained a doctorate of osteopathic medicine from The University of North Texas Health Science Center of Osteopathic Medicine in Ft. Worth, Texas. Dr. Akins completed her residency in family practice at Baylor Family Practice Residency in Garland.

Contact Info

Languages

  • English

Questions & Answers

Q What is the phone number for North Texas Family Medicine?

A The phone number for North Texas Family Medicine is: (972) 599-2567.


Q Where is North Texas Family Medicine located?

A North Texas Family Medicine is located at 4001 West 15th Street, Ste 445, Plano, Texas 75093


Q What is the internet address for North Texas Family Medicine?

A The website (URL) for North Texas Family Medicine is: http://www.ntxfm.com?y_source=1_MTI1NjQ1NDAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are North Texas Family Medicine open?

A North Texas Family Medicine is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM


Q How is North Texas Family Medicine rated?

A North Texas Family Medicine has a 3.6 Star Rating from 16 reviewers.

Hours

Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM

Ratings and Reviews
North Texas Family Medicine

Overall Rating

Overall Rating
( 16 Reviews )
10
0
0
1
5
Write a Review

Carlos Tara on Google

image Staff members are Friendly, inviting, super helpful,and knowledgeable. Will recommend to my friends and family.


Erica Hoffmann on Google

image I used to love this place and would recommend it to everyone. I would no longer recommend anyone coming here, especially if you are overweight and looking for help. I had just been seen literally a couple of weeks before, requested a medication and was told I'd have to come in all over again, presumably to be able to charge me more money to send a new prescription in. Then sent me a rude message about the message being expensive and that I needed to check on it, as if coming in would be a waste of their time because I obviously couldn't afford it. Well, they just decided to kick me out of the practice all together rather than deal with a fat person who desperately wanted help. No compassion, rude staff. STAY CLEAR.


Daniel Larrocha on Google

image Dr. Kaplan is the best doctor I've ever had. He genuinely cares about his patients and takes the time necessary to address their concerns.
I've also found that the staff is always pleasant and helpful.


Cowboys Nation on Google

image Turning down patients with in-network BCBS. Just when I thought our healthcare system couldnt get any worse, I get unpleasantly surprised by this office. How do you turn down one of the biggest and well established insurance companies? Thats absolutely ridiculous.


sandy arita ward on Google

image Five stars for Dr. Akins, Angel, Angela, Lauren and the rest of the back and front office/reception team. Everyone (with the exception of one, which I will get to) is professional and respectful of your time. Ive had my medical concerns handled really well and from angles that havent be approached by other health care providers. There have been some mishaps with communication, but they were corrected without incident (on their part and mine). If I've ever had to wait, I know there was a good reason, and apologies to follow.
Now for the exception...the office manager (I think her name is Susan). The few times I've had to interact with her left me underwhelmed and dissatisfied. It's been my experience that she is not as gracefully as a person who serves as a face to a service provider should be (not only with me, as I sit in the waiting room I hear her talk with two other patients. She was nice to one, and not so much to the other). Its been my experience that she listens to answer rather than listening to hear what patients really have to say.
One of my interactions had to deal with a pretty sizable refund owed me (over $1000). She informed me that their accountant comes in every two weeks, and I should expect my money after that. Three to four weeks later (at my next scheduled appointment) I got my check. Shortly after my appointment I received a statement in the mail. I found it interesting that she could send me a bill for four dollars, but couldn't bother to send me a check for over a thousand? In retrospect, she couldve been worried about mail theft. She also couldve called me and let me know the check was ready so I could decide whether to pick the check up before my appointment, have her mail it, or wait until my next visit. The decision really should have been mine.
There was another interaction with her that left me upset, not with the outcome, as I was mistaken. Here it was about more about the word she chose rather than the message she was trying to convey. I stay away from her at all costs.


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Overall Rating

Overall Rating
( 16 Reviews )
10
0
0
1
5

Write a Review

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