Little Green Apple

Clarissa Swafford _{on Google}

Apr 4th, 2024

A great place for Hallmark products -- cards, ornaments, and home / gift merchandise.

Megan Cawley _{on Google}

Mar 22nd, 2024

I love the large selection of different cards for all occasions, staff is polite and helpful in helping me find the right card.

Dawn Ham-Ying _{on Google}

Dec 16th, 2023

Very disappointing visit to this store today 12/14/2023. While at the register with the cashier, checking out, another customer asked a question. The cashier just walked away from servicing me, without an excuse me, to help the other customer.
She should have actually finished with me and asked the other customer to please wait for a few until she was done helping me.
I waited patiently until she returned, which was approximately 3 minutes later.
When she returned and asked for my phone number, she couldn't find it, although I've shopped at this very store location for the past 6 years, most recently on 12/6/2023 and my number was located on that date.
She asked for another number... not found, which I knew would be the case.
She asked for my name... still nothing.
Then I provided her the coupon with my name and customer ID and when she entered that info, is when she realized that her computer was down and wasn't accepting any input.
Switched to a different computer and the same cashier continued to have issues.
Ultimately, it was human error on behalf of the cashier.
I mentioned that my experience in the store today hasn't been the best, which was acknowledged and agreed by a different cashier, who had us move to the other register.
I never received an apology from the person helping me... no thank you for my patience... no acknowledgment of multiple mishaps.
I asked her to go over the transaction to make sure I wasn't being charged for more cards than I purchased, because I could see them ringing up on my side her response was they weren't showing as rung up on her end.
But when I insisted on her counting the cards, she actually did ring up one more card than I purchased.
Poor customer service and truly a lack of appreciation for my business.
Today is the last time I will patronize this Hallmark location.

Caryl Peterson _{on Google}

Oct 16th, 2023

Love Hallmark