Phoenix Lamps, Shades, Repairs & Antiques

Thank you for taking the time to share your feedback about your experience. We are sorry to hear about your disappointment when you brought in your lamp.At our shop, we strive to provide assistance and support to all customers, regardless of the lamp's origin. We apologize if there was any miscommunication or if you felt that our team looked down upon your choice of lamp. That was never our intention, as we value all customers and their unique preferences.We understand that every lamp holds sentimental or practical value to its owner, and we are here to offer our expertise and services to enhance and restore lamps of various styles and origins. We regret that we did not meet your expectations on this occasion.Your feedback is essential to us, as it helps us improve our services and better understand the needs and preferences of our customers. We will take your comments into consideration and work towards ensuring that all customers feel welcome and well-served at our shop, regardless of the lamp they bring in for refurbishing.We would like to extend an invitation for you to revisit our shop, where we will be delighted to assist you with any lamp refurbishing needs you may have, regardless of its origin. We value your business and hope to have the opportunity to serve you better in the future.Thank you once again for your feedback, and we look forward to the possibility of serving you again.

So happy we were able to accommodate you. Thank you for the review and the nice comments about our staff.