Hearth & Stove
-
1719 South St
Philadelphia, PA 19146 - 215-545-2505
Hours
Chamber Rating
About
Hearth & Stove
At Hearth & Stove, we pride ourselves on providing exceptional service and high-quality fireplace products and accessories. Although our showroom is permanently closed, we continue to offer in-person services and take orders for all available fireplace products and accessories. Our team of experienced technicians is dedicated to maintaining and cleaning gas fireplaces and stoves, as well as handling repairs and installations for gas log sets.
To ensure customer satisfaction, we offer a wide range of services that cater to your fireplace needs. Whether you require routine maintenance, repairs, or replacement part installations, our technicians are equipped with the skills and expertise to get the job done efficiently. We understand the importance of a well-functioning fireplace, and we strive to provide top-notch service that will keep your home cozy and comfortable.
If you have any questions or would like to schedule an appointment, please don't hesitate to reach out to our team. We value your feedback and are committed to providing prompt responses to all inquiries. Thank you for considering Hearth & Stove for your fireplace needs.
Contact Info
- 215-545-2505
- [email protected]
Products
- CLOCKS
- DOORS
- FIREPLACES
- GAS LOGS
- VENTS
- WOOD STOVES
Services
- SHOWROOMS
- STOVES
Questions & Answers
Q What is the phone number for Hearth & Stove?
A The phone number for Hearth & Stove is: 215-545-2505.
Q Where is Hearth & Stove located?
A Hearth & Stove is located at 1719 South St, Philadelphia, PA 19146
Q What is the internet address for Hearth & Stove?
A The website (URL) for Hearth & Stove is: http://www.hearthandstove.com/
Q How big is Hearth & Stove?
A Hearth & Stove employs approximately 2-5 people.
Q Is there a key contact at Hearth & Stove?
A You can contact Dan Carter at 215-545-2505.
Q What days are Hearth & Stove open?
A Hearth & Stove is open:
Thursday: 7:00 AM - 3:00 PM
Friday: 7:00 AM - 3:00 PM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 3:00 PM
Tuesday: 7:00 AM - 3:00 PM
Wednesday: 7:00 AM - 3:00 PM
Q How is Hearth & Stove rated?
A Hearth & Stove has a 3.1 Star Rating from 13 reviewers.
Ratings and Reviews
Hearth & Stove
Overall Rating
Overall Rating
( 13 Reviews )David Nazarian on Google
They have no customer service skills and very little knowledge. Avoid these guys!
Andrew Taylor on Google
Just read some reviews, new and old, and felt compelled to put my 2 cents in. I used this shop to inspect my wood burning fireplace when I bought my home and then perform annual or biannual chimney sweeps and they were always on time and reasonably priced and professional. I haven't spent time inside the shop asking questions so cannot speak to the adequacy of the in-shop staff but by phone, I've had no issues. I also had them come replace a portion of the interior wall inside the fireplace and that was no problem at all. During the latter, I asked them if they could install circulation fans inside the fireplace because it was the right model for that kind of set-up and they took the time to look carefully at it and determined it would not be worth my money to do it... for which I am grateful because they could have hit me with a huge expensive project. So extra star for honesty. Last contact was 1.5 years ago... so that's the only caveat.
Larry Davis on Google
This review is only about their customer service not their actual work. They cancelled the first appointment the morning they were supposed to come & then showed up late for the second appointment. Their worker denied he was late & basically mocked me for being upset he was late. They never contacted me after that to reschedule or ask what happened.
This is all after waiting over a week for them to return my initial call. You'd think they would at least *try* at providing any type of positive customer service but I guess they are too busy to care.
Dan Carter on Google
Great office staff
Stephen Schaffzin on Google
i just called to inquire if Hearth and Stove had installed any gas fireplaces in my building (my condo is just a few blocks from the store). i was told rather unpleasantly that "H&S doesn't track installations by address. do i know of anyone in my building who might have had H&S install a gas unit?" dear, if i knew that, i would have spoken with them, not called you. someone just lost a potential customer.
Overall Rating
Overall Rating
( 13 Reviews )Write a Review
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