Town & Country Ford Pell City

Michelle Helsel _{on Google}

Mar 18th, 2024

Everyone here was great and helpful. My salesman Matthew Swift went above and beyond during the entire process of purchasing a new car. He was knowledgeable and made sure to show me everything on the vehicles I drove. He also did an excellent job keeping my kids entertained and involved.

Christy Dunaway _{on Google}

Mar 16th, 2024

Due to an accident last weekend, we were in sudden need of a new (to us) vehicle. We had our eyes on a couple of used vehicles at Town & Country, but were prepared to hunt a good bit before getting a good deal. We're so glad this was our first stop, because it was the only one we needed. Brannon Slovensky was patient, helpful, and honest, but mostly was NO PRESSURE. We got an amazing deal on the Honda Pilot I wanted, thanks to Brannon and Logan. We got a great interest rate, good price, and excellent payments. I am so glad we made this decision. Would definitely buy again.

Carmen Lopez _{on Google}

Mar 11th, 2024

Thank you, Austin Heflin, for being patient with us today! I was very happy with the transparency and understanding you had. Austin was very helpful and did his best to find something that met all of my wants and needs! We will definitely be back and continue to work with him!

Perry Walls _{on Google}

Mar 5th, 2024

Very satisfied with purchase process two years ago and also valet pick up and delivery for servicing.

Haley King _{on Google}

Mar 14th, 2024

I was advised that a part needed for a transmission issue on my mustang would be in within a week.
Well 2 weeks later I HAD TO CALL to inquire about the part. I was informed that apparently it had already been delivered.
My warranty covered a rental but the service manager and my service advisor wanted to argue that I did not until I assume they actually researched my warranty and discovered I did. Warranty part of was fixed however am A/C issue that I had was being looked into as well. They replaced the part but the problem is STILL consistently happening. This service department is incompetent and lack communication skills. I wish I would have NEVER PURCHASED MY CAR FROM THIS LOCATION AND I ALSO REHRET W WE ALLOWING THEIR SERVICE DEPARTMENT TO WORK ON MY VEHICLE. 10/10. I DO NOT RECOMMEND. Absolutely ridiculous.