Primrose School of West Pearland

Lauren Rodriguez _{on Google}

Apr 20th, 2023

Started off nice. Front desk, managers are kind and welcoming. But when it came to teachers- every time we asked how he was doing with learning or how the day was it ended with I dont really know. We started getting calls frequently to pick up our son. Had a meeting and there was an action plan but it wasnt implemented. A month later we finally gave up and I thought my sons behavior was just a major issue. Maybe we as parents were doing something wrong. But then- Teachers never said hi and just glared as we walked in. I watched another kid wrestle a chair from the teacher, throw it, stand and jump on it. One of the teachers stood next to him with her hands in her pockets just saying stop. Please stop. Dont do that. Another sat at a table across the room saying the same. And I knew- my child was having normal feelings for his age. They just dont have the training or skills to work through them. As one of the more expensive schools in the area/ I would say its not worth it. The ladies at the front are very kind and lovely. Theres just work to be done from the teachers. Its not an easy job- I recognize that. But you dont get to call it quits, call parents to take time off work without implementing your action plan- and still get paid for the day from families. My son started to hate going to school and he used to beg me to take him even when I was off. We started someplace new, and hes excited again. Theyre already planning to move him up an age room cause he knows too much. Do your research- find whats best for your family.
There was one star lady that would be in his room from time to time here. She greeted my son with the biggest smile, called him by name, ran up and hugged him. I could tell he was happy she was there too. She was kind to me and told me how she felt about my son and his learning. We hardly saw her and I wish I knew her name. Teaching is hard. Ive taught a room of 29 4 year olds. Its. Hard. Good days and bad. She had the passion for it and I wish her all the best. When she was there- we never got a call. We got pictures on the app and what he was doing. When she wasnt- we never did.

Erik Moral _{on Google}

Apr 6th, 2023

Our two daughters have gone to Primrose of West Pearland and both have had wonderful experiences. The staff are incredibly attentive and you can tell they genuinely care about the wellbeing of the children. Moreover they go to great lengths to ensure that children have a happy experience; particularly at drop off. The school is very clean and organized. The playgrounds are very nice and the kiddos love splash pad during the summer.

Antonisha&Javon Thomas _{on Google}

Mar 11th, 2023

I would NEVER recommend this school to anyone. Not a future employee, a parent OR child. Management is the ABSOLUTE worst as well as the franchise owner. They walk around as if you should worship the ground they walk on. They make you feel less of an adult and as if youre in a prison versus an actual educational facility. They lie to parents to make things look and sound good but it really isnt as well as racial discrimination not only towards employees but believe it or not Ive seen things being said about children of color. Licensing visits this facility way more than they actually should due to various complaints from parent as well as former workers. Do yourself a favor and go somewhere far far away. They dont deserve anything good because thats NOT what they give. I said what I said.

Antoine H. _{on Yelp}

Feb 7th, 2023

Would not recommend this location or Primrose schools! After countless communication with the staff pertaining to my speech delayed child, they stated they couldn't watch him one on one. That's not what the specialize in. I had numerous of issues with this location. They do not have cameras and I caught my 2 year old running around with a map pencil when I spoke to the front desk they stated they will make sure to let the teachers know. I asked the front desk why they allow 2 years olds to play with map pencils, I was responded with an attitude. When we received a call because my child continued to bite other kiddos ( a habit he learned at this school), the administration looked shock when I told them my child was speech delayed. I told them I notified this school multiple times since Nov of this. This just shows how out of touch this place is. Good luck having your child attend this school. They do not watch the kids. The ratio is 22 kids in a room with 1 teacher and 2 help staff. I regret not taking my son out sooner.  They never respond to parent messages barely send pictures, when I heard other school actually sending videos to parents, I was shocked! I didnt event know videos were an option in the procare app. The kicker is when they said they tried doing sign language to help communicate with him, I responded and said that was for two days after I told yall he can speak sign language. Needless to say, the constant notes started when I was extremely upset with this location because my child came home with a swollen knee on Friday and I wasnt notifed. I had to take him to ER because of course the teacher who released him to my husband didnt know how this happened. P.S. If you ask quite a few parents who sent their kids to primrose schools they will express the same concern.

Kyoko Hicks _{on Google}

Jan 28th, 2023

Would not recommend this location or Primrose schools! After countless communication with the staff pertaining to my speech delayed child, they stated they couldn't watch him one on one. That's not what the specialize in. I had numerous of issues with this location. They do not have cameras and I caught my 2 year old running around with a map pencil when I spoke to the front desk they stated they will make sure to let the teachers know. I asked the front desk why they allow 2 years olds to play with map pencils, I was responded with an attitude. When we received a call because my child continued to bite other kiddos ( a habit he learned at this school), the administration looked shock when I told them my child was speech delayed. I told them I notified this school multiple times since Nov of this. This just shows how out of touch this place is. Good luck having your child attend this school. They do not watch the kids. The ratio is 22 kids in a room with 1 teacher and 2 help staff. I regret not taking my son out sooner. They never respond to parent messages barely send pictures, when I heard other school actually sending videos to parents, I was shocked! I didnt event know videos were an option in the procare app. The kicker is when they said they tried doing sign language to help communicate with him, I responded and said that was for two days after I told yall he can speak sign language. Needless to say, the constant notes started when I was extremely upset with this location because my child came home with a swollen knee on Friday and I wasnt notifed. I had to take him to ER because of course the teacher who released him to my husband didnt know how this happened.