Chase Bank

Ong ZY _{on Google}

Mar 7th, 2024

Miss Yesenia the banker has been helpful and patient with seasonal student workers like me in opening bank account and applying for credit Card. Her sincerity touches me deeply and inspires me to treat everyone nicely when I return to my home country!

Hayley Beckstead _{on Google}

Dec 31st, 2023

Today I had one the woman suggest I go to another bank and open an account somewhere else at another bank . I understand they are busy but we have several business and personal accounts with them and I was shocked she would suggest that just because they are busy . Unfortunate really. Id rather drive to salt lake . Other experiences here have been a little better but this one trumped them all

Ne Ne _{on Google}

Oct 17th, 2023

When we opened our accounts 12 years ago we had amazing service. Now they have zero customer service and its all about how much money you have there. Even though we are private clients they still provide zero service. Left Chase today with my 12-year-old in tears because Chase only allows for one adult on the account & my husband was not available. We have been told this would not happen again yet it does repeatedly.
My son couldnt withdraw $50 from his account with only his Moms license.. transferred all my banking to Wells Fargo & apparently will need to open additional accounts for my kids there as my husband doesnt want to close all the accounts at Chase. Not sure why?

Mike _{on Google}

Jun 8th, 2023

I dont understand how a company of this size with as much financial resources as they have can be so terrible at designing banking processes. Chase, your fraud detection system processes are absolute garbage and create a nightmare for your customers that are keeping you in business! And how about taking some of that profit youre making and hiring at least one individual to offer your business customers some support after 4pm to help correct the problems that your systems create.

Nicolas Gomez _{on Google}

Nov 10th, 2022

David Finley was excellent in helping me open my accounts I like to recognize how difficult it can be to work in customer service.