Dairy Queen Grill & Chill

kylie barham _{on Google}

Apr 3rd, 2024

Terrible customer service, The employees there are rude, and short spoken, like they don't want to deal with any customers and it shows! I rarely go to the DQ in Palmer anyways, I definitely won't be going anymore.

Jared Woody _{on Google}

Mar 29th, 2024

Definitely a place to avoid. This place is so inept that a kindergarten class managed by Abbot & Costello could do better.
Came through and ordered 5 items, get to the window and girl takes my card *and then* informs me 3 of the items are out of stock, but theyre looking. Fortunately she hadnt run my card yet.
After a minute they confirm theyre out, but now they need a manager to override the order to fix it. The only manager on shift is out of the restaurant on a break. Cue 6 people standing around randomly trying codes for five minutes before someone decides to try calling. No answer later some one finally realizes they can just make a new order with two items.
As recompense for the wait they also throw (almost literally) in a free small fry, which of course is hours old and cold.
Absolutely a trash restaurant. Its time DQ sell off the grill, fryer, and heat lamps, and just do ice cream because theyre just incompetent at being a restaurant.

Zachary Prather _{on Google}

Mar 28th, 2024

Slow service, charged extra for ingredients included in name of item, messed 2/2 items and when questioned responded rudely. All the children working there were not good at there jobs. Plus ice cream melted quickly and they didnt flip my blizzard.