Sonic Drive-In

LadyMarie Goodman _{on Google}

Apr 11th, 2024

On the drive-through menu, the sandwiches had lettuce and tomatoes on the cheese burgers. However, when I received my cheese burger, it only had pickles and mustard. I was very disappointed.

Ann Simpson _{on Google}

Apr 8th, 2024

They suck! Never have the things they advertise as being new. Not cool, do better!

Justin Covyaw _{on Google}

Apr 6th, 2024

Extremely disappointed with sonic and their service. They advertised free solar eclipse glasses with the black out slushie. They are out of the syrup to make them so they won't sell it or honor it with a different slushie. This is ridiculous once in 80 year event what y'all gonna do with those special lenses sonic keep them for 100 years in a box. Corporate greed here is just mind blowing. You think they would just hand them out with any slushie at that point and take the tax right off for giving them away as a loss. But nope not today. Guess they would rather me go blind and I don't have sonic in Michigan where I live we traveled down to Oregon specially for the special deal. Won't be returning to this sonic ever again. Staff is so low IQ I'm mind blown. Use a different syrup make it wrong but ring it up and come off the glasses and show some good customer service. This is a failure of staff or managers I don't know but it's the dumbest argument I've had with a drive thru windows ever.. $30 on food prolly should of just left gone somewhere else. If your found to advertise a special you should honor it. Or just lied and said you were out of glasses not out of the syrup..

Cayla Miller _{on Google}

Apr 6th, 2024

Even with tons of customers, the staff were very hard at work, pumping out our food with a quickness. Our server apologized for our little bit of a longer wait time for our slushies. But, my husband & I assured her, that she's just fine and to not worry about it. Our Specialty Black Out Slushie's looked impeccable, and tasted as Delectable as they appeared. We tried waiting for a taste test during our short drive home, but, our taste buds wanted what they wanted. And, so we caved. The Verdict was a icey, ice creamy, sprinkly 10. This was not our 1st, or last Sonic drive in visit, and we look forward to enjoying more Sonic drive in goodness in our near future.
**NOTE TO FUTURE CUSTOMERS**
It's best to have patience while eating out.
You never know what kind of day any type service employee has had or is currently having. Our patience and kindness can, & does go a long way. And, remember, it only takes a few seconds to tell your server that they're doing a good job and assure them they will be just fine

Greg Majchszak _{on Google}

Mar 16th, 2024

Put in a mobile app order for 7:45. Arrive at 7:46, pull into stall 2 and check in. Order tracking comes up on screen. After 15 min the order tracker goes away. I wait another 5 minutes. No sign of my food anywhere. A car pulls into the stall next to me and tries to order. I hear "drive though only". I am kinda miffed at this point because I've been sitting here for 20 minutes, my info is off the screen and they couldn't update me or tell me if it was drive through?! I back out and get into the backed up drive through line where I sit for ANOTHER 30 minutes. I get up to the window and they try to tell me they were bringing it out when I pulled away. No, never happened. I was watching the employees as I was backing out. I specifically ask them how long the already bagged food had been sitting because if it had been a while I wanted it fresh. They insisted it was fresh. I get it, pull into a spot and pull out a hot dog. Not only was it cold, I ordered it a specific way which included upcharged add-ons that were not on it, and ordered with no ketchup, and there was ketchup. Pull out the Pulled Pork tots... Cold. My daughters Mozz sticks? Cold and missing marinara. Almost an hour to get food that was disgusting.
I reached out via the "contact us" on the website. They only offered a coupon for a free small mozz sticks *WITH PURCHASE*. After telling them that was unacceptable after sitting an hour and the entire order was garbage, they offered to add on a single free RT44 drink WITH PURCHASE.
I don't want to purchase anything. I don't want to visit Sonic again after this joke of an experience. Offering me a small portion of what I purchased *only* if I buy something else is not resolving an issue. It's insulting.