U-Haul Moving & Storage of Oceanside

doug liddell _{on Google}

Apr 1st, 2024

Unbelievable! I'm pulling out of an establishment just north of this Uhaul location, and I see this pickup pulling a trainer that I assume was just picked up. The trailer doors were swinging open while he was driving down PCH headed south, hitting everything in sight, I had to slam my car into reverse so my car didn't get hit, but I saw other things hit and maybe destroryed. I finally was able to catch up to the driver to let him know, and he said sorry and that Uhaul just called him to let him know that they left the doors open. If anyone has damage, DM PM me, and I'll be glad to be your witness of this complete neglect, file a police report, or talk to your insurance. Wow, so unbelievable!!!

Ramona Robinson _{on Google}

Mar 12th, 2024

Worst customer service experience and that's saying so much. The agents don't know what they are doing from the management down. Alicia(General Manager) hung up on me three times in one day. Beyond disappointment in how things have been handled. I was told 5 business days would get my refund I'm still waiting. Every person here needs training because Noone knows what they are doing. Your best bet is to find somewhere else to rent because this place Wil damage your property like it did mine.

Matt Kas _{on Google}

Jan 24th, 2024

I had great experience renting motorcycle trailers here

YhaysCart _{on Google}

Dec 1st, 2023

Make sure your check the mileage of the vehicle before leaving the rental place and check it when you returning. We got charged for a wrong mileage. They charged us for 30 some miles. But we calculated its about 12 miles total trip. Big mistake! UHaul at S Coast Highway. Rented a box truck for less than 3 hrs and its pouring rain 11/15/23

Valerie Lloyd _{on Google}

Nov 22nd, 2023

The line doesn't move, only 1 employee. Time is money and when you reserve online there should be expedited pick up.