New Pipe Plumbing & Rooter

Jeff Steinberger _{on Google}

Jan 2nd, 2019

I called New Pipe for a stopped up drain. I thought it was going to be an easy job. Turned out to be a huge one that involved digging up my yard. Luckily they had some new technology that saved 80% of my lawn (It was called Sewer pipe burst). Overall 5 stars because they did everything thing they said. I also signed up to their membership program, which guarantees my line for life! Thanks to Stephan and Phillip.

Mia Rae _{on Google}

Jan 8th, 2015

James William came out to help us with our women's restroom. We had previously called another company that we found on google and they quoted us more than DOUBLE of what James quoted. He arrived on time, and did a great job. I saved his card and will definitely be using it in the future. I recommend that everyone uses this company, and uses James. Thanks !

Chris Evans _{on Google}

Mar 6th, 2013

Be cautious when using new pipes plumbing services. I had requested a quote for my pipes to be chaged to copper and they quoted me almost double what several other companies had given me. I ended up going somewhere else for new piping and it turned out pretty good. Saved a good amount of money after I shopped around.

Anzhela Yezagelyan _{on Google}

Feb 19th, 2020

When operating commercial properties you want to make sure everything is working smoothly but of course that doesn't happen 100% of the time. When the water heaters stopped working in multiple units, whoever I called tried to schedule me for days out, even weeks. As soon as I got in touch with Peter at New Pipe Plumbing, he was already aware of what had happened and came prepared within 30 minutes of talking to him. They came out and inspected every unit to make sure there wasn't a bigger problem than what we were dealing with. Peter explained how we needed to get new heaters installed and estimated it would take about 3-5 days but the entire job took them about a day or 2. Everyone that came out to the units were very respectable and so friendly & that's huge when you're working with someone you've never met before. The new water heaters are all high quality & working better than ever thanks to Peter and his team. Peter followed up with me for 2 weeks to make sure everything was running smoothly and will definitely be recommended to anyone who needs a top-notch company.

Jeremy Vernon _{on Google}

Nov 24th, 2014

I had a slight drip which was manageable in the shower of my condo unit. As a conscientious citizen, I decided to have the O-ring (washer) replaced professionally. I called New Pipe Plumbing from an online ad that promised a low price about $45. (Little did I know the price was for drain clearing only.)
Victor arrived saying he was a "Master Plumber." He had to shut off the water to my unit and the units below mine. Victor checked inside the wall and said he could not replace the washer as the "seat" was cracked, and that he had to replace the valve. He quoted $1,000! I wanted to get a second opinion the next day, but I didn't want to shut off the neighbors water again, so I said go ahead. (I got 10% senior discount.)
I asked Victor to check the bathtub faucets as a preventive measure.He replaced the stems...$225.
Victor was in the bathroom over TEN HOURS, sawing, soldering and banging, cutting out tiles, from 2:00 pm until past midnight. The bathroom was thick with fumes, smoke, debris and equipment. It was a nightmare.
He covered the large hole with a single-handle chrome "beauty plate."
The handle was too tight, and had sharp edges that made it painful to turn.
To his credit, after I protested, the owner, Stefan, came to my home twice, and installed a smoother handle that's easy to turn.
The total was $1,453. For what was meant to be three washers ....and a new garbage disposal?? I wish I had "shopped around" like the other reviewer, Chris. Was I had or not? You be the judge.