New Penn

A Google User _{on Google}

Feb 5th, 2021

The best

A Google User _{on Google}

Jan 21st, 2021

Just doing an interview, checking them out

A Google User _{on Google}

Nov 12th, 2020

Omg this company delivers for office Max/Office Depot and their customer service is lousy from their reps to delivery driver. I don’t care if there are a few bad apple employees at this company. The experience I encountered makes the whole company look bad.
Initially I got a call from a lady named Donna who said my drawer would be delivered on a Thursday. Thursday came, no one came. I was told the delivery would come Friday now after I stayed home practically all day Thursday. Then when Friday came I was told the driver would arrive between 9-5p. He actually arrived about 6pm. I waited all day again. The delivery driver had a nerve to complain to me how heavy the item was. I didn’t even know how heavy the item was because I did not lift it. Then the driver asked if I had anyone to help him carry it? I said no. He was literally arguing with me about picking up the item I ordered and brining it up the stairs. Did office Max expect me to deliver my own item inside my home from the sidewalk when the item is very heavy? I called the customer service and the lady says we don’t have to take it up the stairs and I said well no one told me that when I ordered it or set up delivery. Not good to wait and tell the customer this when it’s on their property.
So I opened the item and guess what, it was damaged. It had some major dents on it. I tried to post this review to Office Depot website and they refused my review. This company is really horrible. They don’t like to give customer discounts either for any problem they encounter. They don’t honor store prices on their website for the same item. It’s crazy.