Eye Care Center

Mary Dundas _{on Google}

Sep 28th, 2018

The equipment was so old. The staff was nice. The doc was strange.

Kristina P _{on Google}

Oct 3rd, 2020

While the doctor is very nice, don't expect a smooth financial experience. We're new here and my husband just needed an annual exam to make sure his prescription hadn't changed. A colleague told me this doctor's office would bill our insurance directly. Great. My husband had his exam, the doc said his prescription hadn't even changed enough to get new glasses, and that he had just the beginnings of cataracts. Then we get a bill in the mail for over $100. I called my insurance and was told that our insurance only covered annual exams, NOT MEDICAL DIAGNOSIS. WHAT?!?!? We asked the office to change the way they wrote this up and re-submit it to the insurance company, but no joy. We still got another bill in the mail for the same amount. We're honest people, so we paid it. Luckily, they returned our check to us in the mail and said our insurance paid. So frustrating! While I'm relieved it was finally handled and we got our money back, I don't see why we had to go through all that in the first place. This office knows full well how insurance works and should do more to take care of their patients, especially in an area as economically depressed as Lincoln County. Why send out a bill if the insurance might still pay? I don't like to leave negative reviews, but that was a lot of unnecessary aggravation and stress, not to mention all the time spent on the phone with the insurance company and doctor's office. We have insurance so that we don't have to deal with all this.

Michele Ritter _{on Google}

Jul 22nd, 2018

I've enjoyed going here for several years now. The doctor is good, knowledgeable, and makes you feel comfortable. The staff have also been very good to me. I don't recall an unpleasant time.

Nate Perry _{on Google}

Jun 6th, 2018

Had a wonderful experience with staff, who are very helpful and went out of their way for me. Dr Leatherer is very knowledgeable and explains things in a way that I can fully understand. I will recommend this office to friends and family.