Chamber Rating

3.3 - (818 reviews)
251
198
118
78
173

About
Quality Inn & Suites

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Get more value at the Quality Inn and Suites hotel in Muskegon MI. Our smoke-free hotel is near sites and activities like the Muskegon County Airport and Great Lakes Naval Memorial and Museum. Take advantage of our free WiFi, fitness center, indoor pool, business center and free grab and go breakfast. Guest rooms include coffee makers, TVs and hair dryers. Upper-tier suites have even more amenities, such as a hot tubs and kitchen facilities. We also offer membership to the Choice Privileges Program, which gives members the opportunity to earn valuable rewards points toward airline miles, gift cards and free hotel room nights. No pets allowed

Contact Info

  •   231-788-9305

Questions & Answers

Q What is the phone number for Quality Inn & Suites?

A The phone number for Quality Inn & Suites is: 231-788-9305.


Q Where is Quality Inn & Suites located?

A Quality Inn & Suites is located at 1675 E Sherman Blvd, Muskegon, Michigan 49444


Q How big is Quality Inn & Suites?

A Quality Inn & Suites employs approximately 20+ people.


Q How is Quality Inn & Suites rated?

A Quality Inn & Suites has a 3.3 Star Rating from 818 reviewers.

Ratings and Reviews
Quality Inn & Suites

Overall Rating

Overall Rating
( 818 Reviews )
251
198
118
78
173
Write a Review

William Eugene on Google

image


the golden poptart 2 on Google

image pretty expensive. Room was nice.
pretty rundown outside of room but being remodeled!


Colby Ransom on Google

image Don't count on the place to honor your reservation even if you book it in advance.


Nadine Cruz on Google

image I had to check out early because of an emergency, upon check out the front desk clerk accidentally charged me an "early check out fee" of $645.17, when she was supposed to refund me the one night i would NOT be staying. i was assured by management this would be fixed as it wasnt supposed to happen. at this point - the hotel has charged me TWICE the amount of $645.17 and not refunded the original amount. they keep claiming this is how the return the deposit but just keep charging my card with out any refunds. this is fraud. i have had to now files a claim with BBB, Expedia and my bank to get my money returned because management could not figure out how to do so. that is so much money, its the same as the actual stay. this was all because of improper management and training and something i never should have had to deal with in the first place. i also would have never seen what the charge was if i didnt demand a receipt. horrible service do not stay here. the breakfast is also bad, its dirty and i was warned by locals of safety issues here.


olivia kessel on Google

image DO NOT STAY HERE. we just drove 15 hours across the country to a hotel, at which i already booked a room and paid for, just to be told they are booked and we have no where to stay and we were turned away. i have never experienced worst customer service in my life. manager could not be reached so i am without a refund and paying more than double to stay at another hotel tonight. i expect my refund as well as compensation for the new hotel as this was not MY fault or issue, its theirs. do not book this hotel if you want to arrive to a room to sleep in.


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Overall Rating

Overall Rating
( 818 Reviews )
251
198
118
78
173

Write a Review

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