Enterprise Rent-A-Car

Sheila Veenstra _{on Google}

Nov 15th, 2021

Ive been calling around to get quotes and normally spend only a few moments to get the information. This guy who answered is not very capable of communicating well. I just wanted to know what large size vehicle was available and at what price. He kept asking other questions what time are you coming in tomorrow?
I said Im not coming in unless I know what vehicle you have and what the cost is.
I then asked to speak to his manager more than 5 times before he put me in hold for SEVERAL minutes and the manager answered.
What a communication headache. I told the manager they ought to have a staff member with adequate communication skills. He was nice enough, just not up to the task.

Denise Danker _{on Google}

May 24th, 2021

I made a reservation and there was no one at the Enterprise counter when I arrived to pick up the car. The lights were off and there was no note saying when they would return.

Lady Boss _{on Google}

Jan 9th, 2021

The manager was very rude today. Told me that only 1 car was available. When I had a reservation for a luxury car. He told the gentleman helping me that I could only have the car that he picked. So I had to reschedule. Very rude at this location. I have a brand new 2020 car that I have a claim out on, so I expect to at least get something as nice as my car or better. Not a downgrade. Even the gentleman helping me said he wouldn't want the car they were going to rent to me today. This is not the 1st time I have rented a car here and I always pay extra to get a car that I would like. Very piss poor attitude he had today.