East Branch YMCA

Meg Reinhardt _{on Google}

Dec 31st, 2023

Regular staff is fine. THEY are always friendly. The management is sone of the laziest folk I've ever seen. They don't pick up the phones at the location. They don't update information or respond to community questions.
It seems like management doesn't care but to hook up their friends.
There is a large Korean Community that uses the facility. I can only imagine how rude the management is to them.
Again regular staff is cool.
Anything beyond paying dues you are refered to managements and their answering machine.
I wanted to pause my membership a few months due to travel. I should be able to do that over the phone. Sarah was chilling with her friends on coffee break and didn't answer her phone so we stopped by for her no, on the pausing of the membership.
Had to cancel.
Regular staff is cool.
Management is lazy here I'm sure there is plenty of nepotism.

Alexis Ellis _{on Google}

Aug 15th, 2023

Nobody answers the phone! Ive been calling and leaving court for weeks trying to get information about their childcare program and always get sent to voicemail. Nobody ever return the calls!