Verizon

Maranda Hiett _{on Google}

Dec 17th, 2023

Edit: as they were great at getting me into a temporary phone, I am not happy with the service that came after the sale. They never told me about any activation fee (received 4 $30 activation fees on next bill) I was also told that my bill would be going down, it is going up. I was told that because my husband was getting the new pixel he would also get the watch for Free! Well that "free" watch is costing me $10.23 a month. The watch line must be active for 36 months to get the FREE watch. So basically they screwed me over, got 4 sales and when I go to the store now to I inquire I'm treated as I was told all of this. nope! This is sad... I even heard another guy telling a customer that standing at his desk while he was attempting to help me understand my bill, that she wouldn't have a activation because they aren't Verizon! Well why did I get 4 $30 charges for an activation charge?? This is ridiculous. Also, I have not been helped by Josh and when Michael saw me come in he went to the back and was reluctant to help me. Just sad... I thought this was a fantastic store.
Michael and Josh were my knight and shinning armor last week!!!! The screen of my phone went out and I could not wait a week for a new one. They helped me pre-order my new phone and watch and provided me with a temporary phone for the week!!! As a business owner I need my cell phone on the daily and they wanted to solve my problems!! I have used all of the other locations in Montgomery except for this one and not had great experiences.. these two amazing men provided knowlege and a great experience!! I will ONLY deal with location in the future!! Thank you Michael and Josh so much for getting me back on track!! Looking forward to picking up our new phones and watches!!! Yall are the best!! Thank you!!!

Tonja Jones _{on Google}

Oct 6th, 2023

Kelly was patient and kind he and made sure I was taking care of

Tom Edwards _{on Google}

Aug 27th, 2023

Mike did what I would call an above and beyond job for us on both our new phones.

DEANDRE BAILEY _{on Google}

Aug 17th, 2023

Travis was amazing, came in with a data speed issue and came out solving the problem and saving on my bill and getting a free phone. Loved the experience he provided me. Need more people like that

Bettye Patton _{on Google}

Aug 14th, 2023

My husband and I always use this store. The employees are very nice and I would recommend that you come here if you need any help. I used to go to another store in the area but I started going here and will never go anywhere else.